November 18, 2010

16 Ways to Give Your Prospects a Great Web Site Experience

Great web site user experienceWeb sites should be designed to facilitate and encourage efficient and effective human-computer interactions.

Designers should make every attempt to reduce the user’s workload by taking advantage of the computer’s capabilities. Your web site prospects will make the best use of you site when information is displayed in a directly usable format and content organization is highly intuitive.

Prospects also benefit from task sequences that are consistent with how they typically do their work, that do not require them to remember information for more than a few seconds, that have terminology that is readily understandable, and that do not overload them with information.

Your site visitors should not be required to wait for more than a few seconds for a page to load, and while waiting, they should be supplied with appropriate feedback. Prospects should be easily able to print information.

In addition, designers should never ‘push’ unsolicited windows or graphics to users.

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November 15, 2010

New Web Site Design Considerations

Web site design considerationsThere are several usability issues, methods, and procedures that you need to consider when designing and developing new business web sites, regardless if you hire a professional for the design or attempt to build the site yourself.

Most important are issues relating to ’upfront’ decisions such as setting clear and concise goals for your web site, determining a professional and smart set of user requirements, ensuring that the new site meets user’s expectations, setting usability goals, and providing useful content within the niche you've chosen.

To ensure the best possible outcome, designers should consider a full range of user interface issues, and work to create a site that enables the best possible user experience.

The latest research suggests that the best way to begin the construction of a web site is to have many different people propose design solutions (parallel design), and then to follow up using an iterative design approach.

This requires conducting the appropriate usability tests and using the findings to make changes to the Web site.

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November 11, 2010

How Ethical Are Your Marketing Tactics?

Internet marketing deceptionAll small business owners will be faced with the decision to use less than truthful advertising and promotional strategies in their sales letters, email communications, ads, and other promotional material.

How do I know? It seems to be the way business marketing has evolved on the Internet.

Deceptive practices include all those little white lies, half truths, and marketing tactics that many feel are perfectly legal, excusable, and appropriate in this day and medium.

Some, I know, would question why we are even discussing this topic as they feel anything is game as long as you don't cross the line of outright lying in your presentations.

I don't see it that way.

I believe that Internet marketers has a responsibility to their prospects and customers that includes being upfront, honest, and ethical in everything they publish, say, and do.

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November 8, 2010

Profit from Your Info Publishing Systems

Information publishing systemsWhen it comes right down to brass tacks, I would say every Internet business owner should consider herself or himself an information publisher.

It seems to me that all business web site owners need to be publishers of:
a) website information;
b) sales letter copy;
c) site content in the chosen niche;
d) products in digital or hard copy form;
e) blog content;
f) email communications;
g) customer service responses;
h) advertising / marketing copy;
i) articles and press releases;
j) probably other things I'm forgetting about ...

My point is, whether you consider yourself to be an info marketer or not, you really need to pay close attention to your publishing (i.e. putting it out on the net or in emails) and how it can affect your overall business.

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November 4, 2010

Are You Afraid of Internet Selling? Part 2

The Terror of Internet SellingWe are continuing our discussion of the fear of Internet selling. You see, many would-be entrepreneurs have extreme fear of offering products and services online to potential customers.

Some have expressed their frustration with fears so intense and debilitating that their business has stalled and they have not been able to get past this single obstacle.

In our previous discussion (Part 1 of the same title) we listed the top seven fears that seem to be fairly common among new business owners.

Today's discussion is about how to approach those fears and move past them in order to push a new business idea forward.

Here is a very simple but undisputed fact: only a small percentage of the people that have ideas about making money online ever get to the point of actually doing it!

For many, one or more of their fears have paralyzed their ability to implement their business plan and carry it through for income generation.

Continue reading "Are You Afraid of Internet Selling? Part 2" »

November 1, 2010

Are You Afraid of Internet Selling? Part 1

Are you afraid of Internet selling?There are a lot, and I really mean A LOT, of entrepreneurs that have a fear of offering products for sale online.

Now, you may not have that specific kind of fear, but many others have mentioned over and over again that their fears are holding them back from moving forward in business.

I'd like to examine that topic and see if we can break those fears down and overcome them be (1) identifying the problem, (2) analyzing how and why it happens, (3) proposing solutions that anyone can implement, and (4) moving beyond the barriers that block action.

We will make this a two part series because of the details that we need to discuss!

Lots of new business owners (or would-be owners) have said that they have not been able to start a business because they have been halted in their tracks by one or more crippling, paralyzing roadblocks that they just can't find their way around.

Here are the most often mentioned reasons (fears) for failing to get started:

Continue reading "Are You Afraid of Internet Selling? Part 1" »

October 28, 2010

Are You a Victim of the Google Dance?

Have you been a victim of the Google dance?Online business is a game of sorts. You are competing against others in your niche for customers and their dollars.

There are only so many "winners" in the game within a niche. When enough competing businesses divide up the available customer dollars, at times, the niche can become saturated with a excess number of players.

When the "pie" (customer purchases in a given niche and time period) or prize is divided up, too many sellers can mean a small share for each winner - sometimes not enough revenue to justify the work that is going into the business.

Of the many challenges that an online solo business owner faces in growing and maintaining a business, few are as exasperating as finding that previous work you have done has been wiped out (for some reason) through no fault of the owner.

Online business owners are in the game of creating enticing offers for their products and services (or affiliate products), driving web traffic to those offers, and hopefully converting the prospects who come to the offers into paying customers.

Continue reading "Are You a Victim of the Google Dance?" »

October 25, 2010

Do You Have A Business Exit Strategy?

Your business exit strategyMy guess is ... most entrepreneurs don't go into solo business with the exit door in mind.

Why would they? Entrepreneurs are frantically focusing on starting and growing a business and the last thing they spend time worrying about is how to get out of their business when they are done with it.

Simply put, an exit strategy is a game plan of sorts. It's a thoughtful plan for going out of business.

Why would a business owner want a plan for going out of business?

For some profitable businesses, at least, an exit strategy can include realizing a significant profit above and beyond the revenue that comes from daily operations.

As a solo operator, wouldn't it be important to "collect" or receive payment on the sale of your business that you had created, grew, nurtured, and monetized over a significant number of years?

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October 21, 2010

Greeting Your Customers Properly

Are your prospects given a proper welcome at your web site?Often business owners unknowingly leave good potential customers turned away at their front door!

No business person would consciously make this mistake because new prospects who come calling on your business are the whole reason for your marketing and advertising campaigns.

But the way you greet and welcome your prospects could be turning some folks away from your efforts even before you realize it.

Most folks who are in business on the Internet and who own web sites have heard of "squeeze pages" or "landing pages." They are the initial spot where prospects "land" or arrive when they come calling.

These pages are shown to convert prospects into targeted potential customers because they have a sole function: to get the viewer to give his/her contact information so they can be called upon by the business.

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October 18, 2010

Optimize Your Site Images

Optimize your site imagesOne of the "tricks" of search engine optimization has to do with the way images are treated.

It might be a revelation to many site owners that are not familiar with the way the search bots work that images are not "read" like text on the page.

Images are not really "read" and therefore usually contribute nothing to the on-page SEO efforts of the webmaster.

Nevertheless, they can contribute to search engine ranking if they are optimized properly.

It's easy to find great detail on the subject if you simply go to Google and search on the phrase "optimize images."

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Steve Browne, Business Alone author

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