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   <title>Business Alone</title>
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   <updated>2008-08-26T22:58:25Z</updated>
   <subtitle>Home based business resources, strategies and tools for the solo business owner</subtitle>
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<entry>
   <title>Can You Prevent or Avoid Fraud in your Business?</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/08/can_you_prevent_or_avoid_fraud.html" />
   <id>tag:www.businessalone.com,2008://1.353</id>
   
   <published>2008-08-26T14:32:38Z</published>
   <updated>2008-08-26T22:58:25Z</updated>
   
   <summary>A little forethought and some basic precautions taken can help you to minimize the loss of income and inventory in your business due to credit card fraud.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
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         <category term="Selling" scheme="http://www.sixapart.com/ns/types#category" />
   
   
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      <![CDATA[<img alt="Stealing revenues and merchandise" src="http://www.businessalone.com/burglar.png" width="260" height="259" align="right" vspace="5" hspace="5"/>The type of fraud I'm referring to is credit card or payment fraud as opposed to things like embezzling, tax evasion, or product scams.

The Internet presents a special environment for payment fraud because transactions take place all over the globe often without one or even two parties being physically present to inspect or insure that everything happens as it should.

Anonymity enables dishonest people to become bold and brazen.

Credit card numbers and individual identities are stolen everyday by the unscrupulous.

Web sites and shopping carts are hacked in every industry.

Abuse of the payment system is commonplace nowadays.]]>
      <![CDATA[Is there anything a business owner can do to secure his financial transactions?  Can the owner actually prevent and guard against financial fraud by the most cunning criminals?

Awhile back I read an article on the subject by writer Michael Bloch.  I took a few notes and would like to summarize his points here.  I'm sorry that I don't have a copy of that original article, in fact, I don't even remember the title.

But I can relate his bullet points from my notes and give you the summary of his thoughts on the subject, hopefully to assist you in securing your business transactions.

1-  <u>Request information</u>.  Often the merchant account processor will suggest what information is acceptable but you can always gather additional data that will add to your records for each transaction.

2.  <u>Be aware of email addresses</u>.  Most criminals will not use their own email addresses which are easily hidden and fake addresses forged.  Free web servers enable 
fraudsters to easily operate on false contact information and from anonymous locations.  Be especially careful with addresses coming from Yahoo, MSN, Hotmail, etc, and other large sites where email addresses can be had by anyone in just a few clicks right on the spot.

Some Internet merchants are actually refusing to process or deal with these "free" email addresses because they are so "convenient" for use by those who don't want to be tracked.

3.  <u>Compare the shipping and billing addresses of the customer</u>.  Unless a gift item is being sent to a family member or friend, the shipping and billing addresses will generally be the same.  Of course, you should consider billing addresses here in the States with a shipping address overseas to be a waving red flag.

I had a personal experience with this type of fraud.  One day while at work, a camera store merchant called my office here in the States to ask if I had ordered several thousand dollars in digital camera equipment and accessories with the intent to have all the merchandize shipped to a small town in Russia.

Needless to say, that was not my intent and the merchant didn't make the shipment when I explained that I hadn't sent her that order and didn't authorize my card's use for any such purchase.  After several months of hassle, I was able to get all the charges dropped from my hijacked credit card account number - but it was not a pleasant experience.

4.  <u>Analyze your web log files</u>.  Employ a 3rd party service that will track your site traffic and help you locate the origin of visitors to your site.  Some hosting services will also provide varying levels of site statistics so that you can better analyze who is coming to your store.

This is not a total fraud solution, but it can warn you of possible ordering fraud and also help you track down the point of origin of those making the order.

5.  <u>Be wary of overseas orders</u>.  Let's face it, orders for your merchandise can be risky if coming from outside the U.S. and especially from certain 3rd world countries.  No offense, of course, to the people living in less developed countries, but foreign governments often do not hold to the same postal and Internet standards as the U.S.

And if fraud does occur, how are you going to go about getting your merchandise back or your money back, for that matter?  How are you going to track down foreign criminals on the opposite side of the globe?

Increasingly, businesses are refusing to process orders from certain "high risk" countries in eastern Europe, Indonesia, Malaysia, Africa, Turkey, Pakistan and Israel.

6.  <u>Investigate unusual orders</u>.  Very large and expensive orders that are to be shipped "Express" or as fast as possible should be given some increased scrutiny, especially if it is a first time order from a new customer.

Of course customers like to be treated as being honest and loyal, but most will understand if you ask certain questions about an order since you are trying to protect the honest customers from the unscrupulous.  Making contact with the buyer in advance of shippping should always be understood by legitimate folks that know you're trying to protect your business.

7.  <u>When in doubt, call the company</u>.  If you ever don't feel right about a transaction, most payment processors will be happy to discuss the matter with you during the moment.  It is better to explain to the customer that you will get back with him personally than to rush the transaction and then to have to try to reverse the charges later.

8.  <u>Make your anti-fraud policy visible at your web site</u>.  If you are up-front and straightforward about how you deal with fraud issues, you are less likely to actually have them.  Put notices on the ordering and check-out pages so that all can see that you are watching for fraud and that you will not tolerate it in your ordering system.

In actuality, a strong anti-fraud stance will increase your business rather than decrease it because your customers will understand you are watching out for their best interests and you are protecting personal information.

9.  <u>Use special anti-fraud services</u>.  There are any number of Internet companies that can be found online that specialize in screening customers for potential abuses.  I would suspect that these services would best be employed by businesses that ship physical goods as opposed to those that deal only in digital downloads.

Fraud is difficult to detect at times.  It is also difficult to deal with when the offender is stationed in a country overseas.  But a little forethought and some basic precautions taken can help you to minimize the loss of income and inventory in your business.

Thank you Michael Bloch.

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Have you ever tried a &quot;Bounce Back?&quot;</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/08/have_you_ever_tried_a_bounce_b.html" />
   <id>tag:www.businessalone.com,2008://1.350</id>
   
   <published>2008-08-25T13:13:38Z</published>
   <updated>2008-08-25T18:23:52Z</updated>
   
   <summary>The bounce back strategy has worked for direct mail marketers for decades.  Why not give it a try in your online business with your next new product or service offering?</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Advertising" scheme="http://www.sixapart.com/ns/types#category" />
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   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Try the bounce back strategy in your direct marketing" src="http://www.businessalone.com/trampoline.png" width="250" height="250" align="right" vspace="5" hspace="5"/>Who hasn't received a mailer that included an offer to purchase a product or try a service with the stipulation that all you have to do in order to activate the offer is peel off a pre-printed label and stick it in the box marked "I ACCEPT" and then send it off in the mail?

Direct marketers send millions of these post cards or printed coupons everyday and have been doing so for many, many years.  Why?

Simply because they get response!]]>
      <![CDATA[The peel off sticky label and its postcard or coupon are what's termed a "bounce back."

The prospect "bounces" your offer to your attention (thereby qualifying themselves as a targeted customer and potential buyer) and you "bounce back" your product or service in hopes that the prospect will try your service or make a purchase (the first of many, hopefully) of one of your products.

Why use this type of offer?

It easily and readily captures the prospect's name, address, and phone number for your mailing list and it allows the prospect to get a free trial or discount on one of your products.  Hopefully, the prospect will turn into a loyal customer that will buy repeatedly from you.

The Bounce Back can be specifically addressed to a prospect, yet that person can pass the offer along to another and you will still receive the contact information of a potential customer since the responder's name and address come back along with the request to fill the offer!

How do you make your offer great?  What should you include in the mailing?

1.  A <u>headline</u> that grabs the reader's attention and lists the one greatest benefit that comes with your offer.

2.  A <u>photo or graphic</u> that stands out from all the other boring mailing pieces that one receives every day of the year.

3.  A <u>product or service that will fill a "want</u>" of the prospect.  Remember there is a great difference between "wants" and "needs."  People buy what they "want" and not necessarily what they "need."

4.  Often the best introductory product or servcie to place before a new customer is one that <u>solves a problem or concern </u>that the customer may have.  If he sees that you can make him feel better, save money, look younger, or be safer, he will be really interested in what you are selling.

5.  A <u>bullet list of benefits</u> that the product or service will bring to the prospect.  We're not talking about product features, but rather "'what the product will do for the user."  

6.  <u>Compelling copy in the offer</u>.  Always make your copy stand out by including words that will make your offer seem new, exciting, one-of-a-kind, the latest breakthrough, amazing, professional, scarce, or thrilling!

7.  Always <u>include a great testimonial</u> or two if you have the space.  Testimonials legitimize the offer and make prospects more inclined to buy if they believe that "other regular people" have used your product and it really did solve their problem.

8.  Don't forget the "<u>call to action</u>."  So many marketers never actually request that the prospect make a purchase.  The offer should include a simple phrase or sentence that tells the prospect what to do next.

"Mail this offer today"

"Call this number for your free product"

"Order right now"

"Send in your coupon before August 31st!"

All these actions are designed to get the prospect to take the next step.

The bounce back is a great strategy for:

1.  Getting the prospect's mailing or phone contact information;

2.  Offering a trial product or service that will expose the contact to your business;

3.  Getting the prospect to "raise his hand" saying he's interested in what you have to offer;

4.  Tracking and testing your offer details (headline, body copy, call to action, etc.).

Why not give the bounce back strategy a try with your next product or service offering?

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Does Your Web Site Have a Sound Privacy Policy?</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/08/does_your_web_site_have_a_soun.html" />
   <id>tag:www.businessalone.com,2008://1.349</id>
   
   <published>2008-08-23T14:06:42Z</published>
   <updated>2008-08-23T19:11:50Z</updated>
   
   <summary>Your web site&apos;s privacy policy is very important and something that can greatly enhance the visitor&apos;s sense that the site owner really can be trusted - that he/she really does care about the confidentiality of the visitor&apos;s personal information.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Blog" scheme="http://www.sixapart.com/ns/types#category" />
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         <category term="Computers" scheme="http://www.sixapart.com/ns/types#category" />
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         <category term="How to . . ." scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Niche Sites" scheme="http://www.sixapart.com/ns/types#category" />
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         <category term="Web Site" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Your privacy policy is very important to your business" src="http://www.businessalone.com/bouncer2.png" width="242" height="250" align="right" vspace="5" hspace="5"/>Often a web site privacy policy is overlooked, thrown together in haste, or altogether omitted as the site owner is anxious to move on to more glamorous and creative aspects of developing a business home on the Internet.

Privacy policies are sometimes akin to the "fine print" of most lengthy legal documents - something to be tolerated and considered, but probably there only in the extreme case that the user really cares about such things.

I believe, strongly, that the site's privacy policy is very important and something that can greatly enhance the visitor's sense that the site owner really can be trusted - that he/she really does care about the confidentiality of the visitor's personal information.]]>
      <![CDATA[Remember, on the Internet, trust of the site/company owner is one of the most important reasons that a customer or prospect is likely to hand over personal information and eventually make a purchase of some kind.

What should the site's privacy policy cover?

Does the policy also extend to not just the site but also the site owner's communications with prospects in email, snail mail, advertising, faxes and other business communications?

Of course, these questions are asked because a great privacy policy will help to build trust in potential customers and also help them to feel safe and comfortable in giving the owner an email address for future correspondence.

With CAN-SPAM and other legislation now in place covering all online communications, it is critical to understand what the law says and comply with the requirements totally.

Here are some of the highlights of what your privacy policy ought to contain:

1.  <u>A general statement of your web site business support of customer and contact privacy</u> so that the visitor, early on, knows that you have a concern and have addressed that concern already.  If the visitor can't find a privacy statement or a formal policy, he is more likely to end any contact with the business immediately.

2.  <u>An easy to find "Unsubscribe" link or mechanism</u>.  Regardless of the type of web site you run or the type of business niche you're in, the law requires that you provide an easy and convenient mechanism for customers to break the tie with your business.  For whatever reason, should the contact decide she wants to stop receiving information from your business, she has the right and prerogative to do that immediately and her request should be honored by you right now!

3.  As much as possible, your policy should be easy to understand.  Don't bury the details in a lot of verbage and fine print.  Be straightforward, concise, and to-the-point.  Often privacy statements tend to sound like non-lawyer made up "legalese" (if there is such a word.)

Why be unclear or wishy-washy about this aspect of your business policy?  Your customers will be more impressed with your willingness to be straight up with them if you simply and accurately describe how their confidential information will be gathered, kept, stored, and deleted if they so desire.

4.  Be clear with the contact about <u>how you will gather and keep (store) personal information</u>.  Let the customer know that you intend to NEVER sell, rent, or share their data with anyone.

5.  <u>If you do plan to share other web sites, tools, and resources</u> with your customers, let them know that these are trusted sites.  Make sure you have visited all the links you give to your contacts as a sort of "pre-screening" so that you don't send your customers to sites that are not what they seem.

Imagine the damage that will be done to your own reputation and your business if you send customers to a link that serves porn, distributes viruses, or in any way is harmful or unwanted by most web users!

6.  <u>Be clear about phishing, site napping, and other scams that are rampant online</u>.  Chances are, your business won't be a target of these scams if you are a small home operator.  The large branded sites are usually the targets of these games, but it could happen to you at some point.

Your goal is to help the customer or contact feel comfortable with your site and its communications.  If they understand you're watching for these scams, they will trust that you are professional enough to watch out for their best interests as well.

7.  <u>COPPA is the Children's Online Privacy Protection Act </u>and it should be mentioned in your privacy policy.  It covers young people under the age of 13 and you need to be aware that for these children a parent or guardian must first give consent before you collect any private or personally identifiable information.

8.  It is certainly good policy to let others know that <u>your privacy policy only covers your site</u> and communications from your business.  Just because you share a link or make a product recommendation does not mean that your policy covers the customer once they leave your site.  Your policy is in force while a customer reads your email or navigates your own site and no where else.

9.  <u>Give a clear instruction about what to do if a customer or user has a complaint</u>.  Customers want to know that there is a definite and easy way to get ahold of you if they need to for any reason.  Make getting in contact a snap!

I suggest giving a phone number, an address, a fax, and an email address for immediate contact.  Some businesses don't do this because they are worried about getting put on scraped lists of spammers.  But I can tell you positively, that having full contact information is much more satisfying to customers than not seeing that option.

(If you don't want to give an email address to potential contacts, you can always provide a "fill in form" that they can use which is programmed to be sent to your email inbox - this way, your address will never be revealed.

10.  <u>Have a professional 3rd party review your policy and make recommendations</u>.  While this step may seem costly and not important, I would want my business to be covered to meet all aspects of the law.  Hire a person that knows what to look for because, as a non-professional, you will not.

Legislation and best practices change all the time.  Stay on the cutting edge of progress.  Cover your business and make your customers aware of the fact that you have consulted with proper legal authorities so they can feel secure in dealing with your business.

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Sources of help for online market research</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/07/sources_of_help_for_online_mar.html" />
   <id>tag:www.businessalone.com,2008://1.348</id>
   
   <published>2008-07-24T13:28:12Z</published>
   <updated>2008-07-25T00:28:41Z</updated>
   
   <summary>Don&apos;t rely on guesswork or intuition.  Do a little research, spend the time necessary, and give yourself the greatest chance for success with your next product, book, web site, or other niche creation!</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Backend Products" scheme="http://www.sixapart.com/ns/types#category" />
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         <category term="Business Principles" scheme="http://www.sixapart.com/ns/types#category" />
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         <category term="Testing and Tracking" scheme="http://www.sixapart.com/ns/types#category" />
   
   
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      <![CDATA[<img alt="Market research is critical to your online business success" src="http://www.businessalone.com/research.png" width="207" height="250" align="right" vspace="5" hspace="5"/>One of the most overlooked steps in web site publishing, product creation, and article writing is the "chore" of first doing market research.

It's a chore to most people and therefore it is often neglected or shunned altogether because performing the research takes time, a certain amount of "know how" and definitely some amount of your precious time.

But the consequences of not first doing research are almost always negative and will certainly cost you time and money in the long run.]]>
      <![CDATA[Consider the following scenario:

You want to create and sell a digital ebook on your latest hobby.  The title of your book will be <u>Breeding Mosquitos For Fun and Profit</u>.  You have to ask yourself:

(a)  Is anyone interested in this subject to the point that they will pay me for my knowledge and guidance in this niche?

(b)  What is my competition like?  Are there similar ebooks available that will cut into my sales projections and goals?

(c)  Who are my perfect customers and where will I find them?  How am I going to target my advertising and sales messages?

(d)  What are the latest advancements and techniques in the field so that I am not trying to sell out-dated or "stale" ideas or strategies?

(e)  What is this type of information selling for elsewhere?  How much should I charge for my book?

(f)  How can I make my product unique, timely, authoritative, and the best on the market?

(g)  What questions are my perfect customers asking that I can answer in my book so that they will be more likely to have a reason to buy from me?

Now tell me, if you don't research the market to find answers to these and other pertinent questions, how are you going to know what to include, who to sell to, and how to advertise?

Often, product creators and info publishers assume that they understand the market.  They figure that they have the pulse of the niche and whatever they feel about the subject at hand must be representative of the niche as a whole.

But time and again, these kind of assumptions turn out to be wrong.

If you are basing your product or report on your own hunches or intuition about the market and its preferences, you stand to be sorely corrected.

A little bit of targeted market research goes a long way toward "pre-selling" your product or book.  Why?

Market research allows you to set the variables of your product in line with what the market has already shown it wants.

Said another way, you take the guesswork out of trying to match what your market wants and is willing to pay for your product.  Based on history in your niche, you already understand what others have had to find out by trial and error.

Imagine going on a long journey by yourself to a place you've never been and trying to find your way based upon what you already know.  There are lots of pitfalls, roadblocks, and decisions to make as you forge your way into the unknown.

Now, think of how much easier your journey would be if you had someone going with you that had already been to the same destination and knew the route well.  You could be forewarned of the deadends, tricky maneuvers, shortcuts, and confusing road signs.

That's what market research will do for you:  help you make intelligent choices and hard decisions about your product based on what the customers in the niche have already said they want.

It's like having a guide to your destination that already knows the way and has been successful in making the journey many time before.

I promised some online sources that will help you in doing market research in your niche.  Here they are:

1.  <a href="http://www.freedemographics.com/">Free Demographics</a>  http://www.freedemographics.com/

<u>From the web site</u>:  "Perform fast and accurate market analyses with easy access to current and historic U.S. Census data.  Your free subscription provides complete access to data collected from the 1980, 1990, and 2000 Census.  FreeDemographics offers you the ability to create your own custom market analysis reports based on a number of selected demographic variables for any geography in seconds.

2.  <a href="http://www.marketresearch.com/">Market Research</a>  http://www.marketresearch.com/

<u>From the web site</u>:  "MarketResearch.com is the world's largest and continuously updated collection of market research.  As your single source for market intelligence, we offer more than 160,000 market research reports from over 600 leading global publishers.  Whether you’re looking for new product trends or competitive analysis of a new or existing market, MarketResearch.com has the best research offerings and the expertise to make sure you get the right report every time.  See why leading companies trust MarketResearch.com again and again to gain and maintain a competitive edge in new and existing markets."

3.  <a href="http://www.emarketer.com/">eMarketer</a>  http://www.emarketer.com/

<u>From the web site</u>:  "eMarketer is the first place to look for market research and trend analysis on Internet, e-business, online marketing, media and emerging technologies.  eMarketer aggregates and analyzes information from over 3,000 sources, and brings it together in analyst reports, daily research articles and the most comprehensive database of e-business and online marketing statistics in the world."

4.  <a href="http://www.clickz.com/">Click Z</a>  http://www.clickz.com/

<u>From the web site</u>:  "The ClickZ Network is the largest resource of interactive marketing news, information, commentary, advice, opinion, research, and reference in the world, online or off.  From search to e-mail, technology to trends, our coverage is expert, exclusive, and in-depth.  Our mission: to help interactive marketers do their jobs better."

5.  <a href="http://www.researchinfo.com/">Research Info</a>  http://www.researchinfo.com/

<u>From the web site</u>:  "If you are involved in, or have any interest in the marketing research field, we recommend you bookmark this page now.  Just as it is for thousands of others, this will become the source you turn to every time you're looking for information on the market research industry.  Please feel free to use all the features on this site free of charge."

6.  <a href="http://www.jupiterresearch.com/">Jupiter Research</a>   http://www.jupiterresearch.com/

<u>From the web site</u>:  "JupiterResearch provides unbiased research, analysis and 
advice, backed by proprietary data, to help companies profit from the impact of the Internet and emerging consumer technologies on their business."

7.  <a href="http://www.harrisinteractive.com/">Harris Interactive</a>  http://www.harrisinteractive.com/

<u>From the web site</u>:  "We believe that market research helps our clients understand the drivers of decision making and can strengthen enterprise equity.  By focusing on the full spectrum of the dynamics involved in making choices —and especially why those are made— we can help our clients make better choices too.  Providing clients with this accurate knowledge will help them achieve measurable and enduring performance improvements.

8.  <a href="http://www.nielsen-netratings.com/">Nielsen-Netratings</a>  http://www.nielsen-netratings.com/

<u>From the web site</u>:  "Nielsen Online, a service of The Nielsen Company, delivers comprehensive, independent measurement and analysis of online audiences, advertising, video, consumer-generated media, word of mouth, commerce and consumer behavior, and includes products previously marketed under the Nielsen//NetRatings and Nielsen BuzzMetrics brands.   With high quality, technology-driven products and services, Nielsen Online enables clients to make informed business decisions regarding their Internet and digital strategies."
 
These are just a sampling of the many research sites that will help you to focus in on what your customers actually want based on past behavior and expressions of preferences.

Don't rely on guesswork or intuition.  Do a little research, spend the time necessary, and give yourself the greatest chance for success with your next product, book, web site, or other niche creation.

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Advertising that works:  Bumper Stickers!</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/06/advertising_that_works_bumper.html" />
   <id>tag:www.businessalone.com,2008://1.351</id>
   
   <published>2008-06-16T13:28:47Z</published>
   <updated>2008-08-25T19:29:17Z</updated>
   
   <summary>Bumper stickers are a tried and true advertising strategy that is simple, cost effective, and can pay great dividends for your small business if done correctly!</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Advertising" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Competition" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Freebies - Bonuses" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Headlines" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="How to . . ." scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Marketing" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Media" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Publicity - Releases" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Selling" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Web Site" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Bumper stickers can be a great way to brand your business!" src="http://www.businessalone.com/banner.png" width="250" height="214" align="right" vspace="5" hspace="5"/>Yes, bumper stickers have been in use for a very long time.  In fact, they continue to be an excellent strategy for small business because the cost of employ this strategy is minimal but the exposure it can give your business can be great!

Who doesn't notice and read unique bumper stickers?

Yes, there are many boring, ugly, and hard-to-read bumper stickers.  The impact that these stickers have can be minimal.

But circulate some fresh, eye-catching, humorous, and outrageous bumper stickers for your business and you may just unleash a wonderful branding and marketing campaign!]]>
      <![CDATA[Think of bumper stickers as traveling sign posts for your business.

Once the cost of the printing of stickers has been absorbed, the publicity that can be gained from this one method of advertising is astounding!

In addition, the branding that is launched with bumper stickers can easily and quickly be carried over into T-shirst, baseball caps, buttons, flags, mugs, golf shirts, and banners.

The advantages that this type of advertising brings to your overall marketing strategy are:

1.  It peaks the viewer's curiosity;

2.  It can be funny, entertaining, or engaging;

3.  It has a viral effect as others "pass along" the cool bumper sticker they saw;

4.  It is memorable so that the viewer can later find your business;

5.  It can be controversial or elicit strong emotions in the viewer;

6.  Exposure is outstanding because bumper stickers travel wherever you do;

7.  They can be given away or sold for profit which increases your business exposure;

8.  Some bumper stickers are exhibited as loyal brands (like sports teams);

9.  There is always a captive audience exposed to your brand;

10.  The branding message is quick, effortless, and simple.

Here are a few do's and don'ts when it comes to designing your bumper stickers:

- Don't include too much information on the sticker or it will be difficult to read.  Keep the message short and sweet!

- Use simple and plain fonts for your copy.  Some of the most readable typefaces are Verdana, Arial, Times Roman, Tahoma, and Georgia.

- Keep the colors of the type and the background in contrast to one another; for example, light on dark, dark on light, etc.  Be careful that the colors don't clash or that you only employ colors that are easy to look at.  Don't use a flourescent background, as an example.

- Vary the size, style, and placement of the typeface to employ some interesting effects and keep the bumper sticker from being too boring.

- Be sure to double check (proofread) the copy and make sure the presentation is perfect before you send your idea to the printer.

- Only include a graphic if it adds to the overall look and message of the presentation.  Keep things simple, straightforward, and easy for the viewer to understand.

- Keep your message in good taste.  Avoid racial overtones, slang, religious terms, and humor that may be off color to some people.

- Make sure there is easy-to-read contact information included on the sticker.  You want the viewer to be able to contact your business if they are interested in further information.  The best contact info is a short, memorable URL (web site address.)

- Think seriously about giving bumper stickers away.  The cost of producing the stickers can be minimal if you shop around for a great deal and have a healthy amount printed at one time.

- Be creative and search for a slogan or idea that will set your business apart from all others in your niche.  Carry this same advertising theme over into other aspects of your marketing.

Bumper stickers are a tried and true advertising strategy that is simple, cost effective, and can pay great dividends for your small business if done correctly!  Why not give this marketing ploy a thorough test in your next advertising campaign?

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Success in Business as Well as in Life</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/05/success_in_business_as_well_as.html" />
   <id>tag:www.businessalone.com,2008://1.352</id>
   
   <published>2008-05-24T14:40:49Z</published>
   <updated>2008-08-26T21:30:45Z</updated>
   
   <summary>Your business journey doesn&apos;t have to have a strict timetable or revenue standard for you to feel that you are making acceptable progress toward your ultimate long-term goals.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Business Principles" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Business in General" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="E-Commerce" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Media" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Mentoring" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Owner Traits" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Success depends upon your view and attitude" src="http://www.businessalone.com/near.png" width="166" height="250" align="right" vspace="5" hspace="5"/>Today's post is a bit of rambling about a principle that all of us seek and can, at least to some degree realize, regardless of how our business endeavers pan out.

Of course, from the title of this post you know the principle in mind is that of SUCCESS.

Whether or not you feel that you are a success really depends upon how you define and measure results that you consider to be successful.

Whether in business, life, in your marriage, in your relationships with family and friends, or wherever your "counting" takes place, the level of success you reach is often determined by the standards you set.]]>
      <![CDATA[Let me give you an example of what I'm talking about.

Imagine that as a new entrepreneur you set goals for your home business as all the textbooks and experts tell you to do.

You will undoubtedly have long-term and shorter term goals that might be measured in terms of:

- The number of customers on your mailing list;
- The number of sales per month of your product;
- The dollar amount of revenue created on a monthly or yearly basis;
- The number of top ten placements you get for your best keyword terms;
- The number of products that you are able to add to your line in a year;
- The dollar return on investment that you generate in twelve months;
- The small amount of complaints or product returns that come in for the year;
- The level of affiliate commissions you're able to gather in a year;
- Etc, etc, etc.

The point is, you will most likely measure your business success based upon some ideas or benchmarks that you will have in mind (hopefully on paper as well) so that you will know if your business is living up to the standard you've set.

The hope is that you will meet or exceed your standards and therefore will have the right to proclaim that you have created a successful operation.

The flip side to success, of course, is that you are not able to meet your benchmarks.  You managed to fall short of "hitting your numbers" for whatever reason.

You may then be inclined to consider your business (or much more damaging, your self) as a failure.  Please, please, please don't place that burden on your shoulders!

So what?  So you didn't meet one or more of your goals - does that mean that somehow you are all of a sudden something much less than you were yesterday?

Of course that is not the case.  Any number of situations could play out such that your goals become impossible targets.

Sometimes the business climate or environment shifts and the waves that result are more than an amateur can be expected to negotiate.

Sometimes we set unrealistic goals and standards and doom our own chances of success before we even get going.

Sometimes outside market and competitor actions take place that negatively affect our business and there is no way to recover in time to meet our success timeline.

Sometimes life just gets in the way; you are confronted with challenges that command center stage and your business gets put on hold.
 
Think of your business life as a never-ending journey rather than a specific destination that must be reached by a time certain.

Goals are great and serve a motivating purpose; but not reaching one or more on time doesn't have to be the end of the world.

I love Michael Jordan's observation:

<blockquote>I've missed over 9,000 shots in my career.  I've lost almost 300 games.  26 times I've been trusted to take the game-winning shot . . . and missed.  I've failed over and over and over again in my life.  And that is why I succeed.</blockquote>

Success like beauty is in the eye of the beholder.  As a business owner, you are in the sole position of determining how you measure your own success.

Remember that this business journey doesn't have to have a strict timetable or revenue standard for you to feel that you are making acceptable progress toward your ultimate long-term goals.

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>If You Decide to Use Pay Per Click Advertising. . .</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/05/if_you_decide_to_use_pay_per_c.html" />
   <id>tag:www.businessalone.com,2008://1.347</id>
   
   <published>2008-05-03T14:49:27Z</published>
   <updated>2008-05-03T15:58:35Z</updated>
   
   <summary>Ad copy in many product PPC campaigns often doesn&apos;t get the thoughtful attention it ought to because the words are so few.  But when you think about it, that&apos;s all the more reason why every word needs to be carefully considered!</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Advertising" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Classified Ads" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Copywriting" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="How to . . ." scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Keywords" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Pay Per Click Ads" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="PPC ad copy is critical to campaign profitability" src="http://www.businessalone.com/presenterbear.png" width="250" height="206" align="right" vspace="5" hspace="5"/>Buyer beware!  Many a novice business owner has charged into the pay per click advertising world (PPC, for short) with high expectations of mega targeted traffic at small cost and come away with an empty wallet, few or no sales, and a vow never to waste money again in that arena!

One of the keys to solving the PPC dilemma remains hidden from many folks view.  Usually the campaign owner focuses on keyword strategies and maximizing ad placement.]]>
      <![CDATA[Often, the businessman forgets about the importance of saying the right things in his ads . . . yes, that always critical (in any kind of advertising) component we hear so much about - "ad copy."

There is a real art to both grabbing the prospect's attention and leading him to click on a link using just a few scant words that arouse his desire for further information on a targeted subject.

Here are a few simple tips to remember about PPC copy and pre-writing ads that get the message across forcefully in a short few words.

1.  <u>PPC advertising copy must lead to a profitable "click through rate" or CTR</u>.  Your copy must ensure that enough prospects click on the ad to allow for conversion percentages that will more than pay for both the advertising and an acceptable rate of return from sales.

Have both CTRs and conversion rate goals that are set, in advance, for every campaign so that bottom line response to ad copy is a measurable statistic.  If measurements aren't tracked, how will the owner know if a campaign is earning or losing advertising dollars?

2.  <u>Often advertisers will notice a decrease in keyword prices as CTRs increase</u>.  The search engines reward higher performing ads - so well performing ad copy, in turn, leads to a higher return on dollars expended in the campaign.

What this suggests is tip #2:  start out slowly and increase dollars spent on a particular campaign only after you have modified and tweaked your ad copy for the highest conversion possible.

Many advertisers waste a lot of money right at the campaign outset before they have had a chance to test various aspects of their ad copy.

3.  <u>Ad copy should be targeted to prospects that are ready to make a purchase at that moment</u>.  Studies have shown that prospects go through a set of stages from first gathering general information about a subject, to then narrowing brands down with reviews and product information, to looking for specifications, colors, sizes, etc, to checking for pricing, availability, guarantees, and finally to narrowing the purchase down to the one alternative that seems to best fit all the criteria in the buyer's mind.

PPC ad copy needs to appeal to the prospect that is in the final stage of this purchase time line if the goal is a quick sale.  If the copy is geared to someone doing a preliminary review of the subject field, chances are he won't be interested in finalizing a purchase just yet and the CTR, if it comes, will be too low to be profitable.

4.  <u>PPC ad copy should naturally flow from the ad right into the landing page and the sales copy</u>.  The best way to ensure this smooth transition is to carry forward those same keywords and targeting from the ad into the sales copy.  Some advertisers lose the prospect immediately when he clicks on an ad then sees nothing on the landing page related to what he thought he would find.

5.  <u>PPC ad copy must jump off the page and scream "CLICK HERE</u>!"  Surfers are so used to being bombarded with constant ads that they have learned to skim a web page with amazing speed.  If the ad doesn't stand out in some way, chances are good that the ad will be ignored.

In our fast paced world, our minds process information extremely quickly and tend to search for something out of the ordinary, or a little different - something that "catches our eye."  Bland and boring ad copy is easily and purposefully bypassed without a second glance.

6.  <u>Focus, focus, focus</u>.  Make sure the PPC ad is focused squarely on the message you want to send.  If the "hook" is that you have something new and more up-to-date than other alternatives, don't talk about price, guarantee, or fast shipping.  Your USP (unique selling proposition) is often what differentiates your purchase advantage of others' - but it doesn't have to be.

Maybe your ad copy is for a very limited one time offer, or the annual fall clearance, or Mother's Day Special.  Whatever the main point is, make sure the ad copy focuses on that one thing.

7.  <u>Avoid "broad and wide" and concentrate on "narrow and deep</u>."  This principle is sister to staying focused with your ad copy.  PPC copy is very limited in length so very concise and specific language needs to be used which focuses exactly on the message you want to send given your targeted keywords.

Avoid writing to brand your product - you're after a sale and the most targeted of customers who is ready to click the ad and make a purchase.

Ad copy in many product PPC campaigns often doesn't get the thoughtful attention it ought to because the words are so few.  But when you think about it, that's all the more reason why every word needs to be carefully considered!

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Internet Buyers Express Concern Over Two Main Issues</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/04/the_folks_over_at_the.html" />
   <id>tag:www.businessalone.com,2008://1.346</id>
   
   <published>2008-04-19T14:00:45Z</published>
   <updated>2008-07-25T01:06:29Z</updated>
   
   <summary>Internet users are most often concerned about two things:  security/privacy and being target by increased amounts of spam.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Business in General" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Computers" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="E-Commerce" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Marketing" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Online Helps" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Security" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Spam - Bulk Email" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Security and privacy are paramount to Internet users" src="http://www.businessalone.com/shield.png" width="238" height="250" align="right" vspace="5" hspace="5"/>The folks over at the <a href="http://www.bbbonline.org">Better Business Bureau</a> commissioned a study in 2007 of the adult online shopper's most important issues.

It seems that approximately 60% of those surveyed are primarily concerned about two things:  (1) that their personal information could be stolen and sold online or reused by someone else, and (2) that their credit card information could be hijacked by some unscrupulous operator (59%).]]>
      <![CDATA[However, despite these concerns, people are increasingly becoming accustomed to the ease and convenience of shopping online.

Last year's holiday spending forecast by <a href="http://www.forrester.com/">Forrester Research</a> painted a rosy and exciting picture of a 20% increase over the previous year (2006)!

They estimated that $33 billion dollars would be spent online during the holidays.  That's a hard number for any large or small business owner to ignore.

The survey also concluded that 45% of those polled feared that if they shopped online, they would receive an increased amount of spam and junk emails.

Other lesser concerns were:

- That the user would have a difficult time navigating shopping sites (26%);

- That the user would have to wait too long for purchases to arrive at their destination (25%).

It's apparent that web site owners need to aggressively address these issues and concerns of their customers if they expect to sell actively online.

What can the shopping site owner do?

 1.  Use safe and secure shopping cart software or service providers with an excellent reputation of safeguarding customer information and credit card numbers.

2.  Provide all customers and prospects with a detailed privacy policy so that the buyer can feel confident that the site owner understands his fears.

3.  Keep good documentation of each and every purchase so that in case there is a discrepancy, the record of purchase and shipping can be reviewed.

4.  Accept credit cards, not just 3rd party payment solutions.  Credit card use can be disputed though the process is sometimes lengthy and sometimes confusing.

5.  Make sure the site is secure and display the logos of the security measures you've taken (if any.)

6.  Make your whole buying experience as easy, intuitive, and simple as possible so the buyer isn't confused or left wondering what she should do next.

7.  Offer to take orders by mail or over the telephone.  Some purchasers will call their order in rather than trust the security of the Internet.

8.  Protect personal information files in as secure a manner as possible.  Don't share them with anyone.

Hopefully, these simple suggestions will help you to "set to rest" the fears of many online shoppers so that your business will grow and prosper.  Your reputation and future business credentials are at stake!

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>How to Force Your Prospects to Buy!</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/04/how_to_force_your_prospects_to.html" />
   <id>tag:www.businessalone.com,2008://1.345</id>
   
   <published>2008-04-18T13:37:40Z</published>
   <updated>2008-04-18T23:58:31Z</updated>
   
   <summary>Creating scarcity in the physical goods world is sometimes difficult; but in the online world, almost every product or service can be marketed using some creative scarcity factor.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Advertising" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Business Principles" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Competition" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Copywriting" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="E-Commerce" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Freebies - Bonuses" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="How to . . ." scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Information Sales" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Marketing" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Products" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Selling" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Traffic (Web Site)" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="spooked.png" src="http://www.businessalone.com/spooked.png" width="200" height="250" align="right" vspace="5" hspace="5"/>Of all the tricks and strategies that direct marketing professionals have devised over the years to increase sales and push prospects to take action at crunch time, maybe the ultimate trick is employing the "scarcity" factor to a product or service.

When a product is limited (scarce) in availability, it's value skyrockets dramatically.

Most of us understand the reasoning behind using this tactic and I can guarantee you that at least 90% of the online product offers and "launches" that you'll encounter will use one or more scarcity tactics in the sales message to get you to buy.]]>
      <![CDATA[Here are some common ways scarcity is used:

- "for a limited time only"

- "only 500 packages available"

- "I may take this offer down at any time"

- "the price is going up next Monday"

- "be one of the first 100 buyers and receive this earlybird bonus"

- "you will only pay $19.95 if you order before midnight Wednesday"

- "never again offered once our supply runs out"

- "these have been flying off the shelf and there are only 17 left!"

- "we can only give personal assistance to 6 more clients"

- "we won't take just anyone, your application must be approved prior to purchase"

- "this price will only last as long as the boss is on vacation"

- "clearance prices last only until all 15 water damaged packages are sold"

- "you snooze, you lose"

- "the last sale we held at this price lasted for 18 minutes"

Creating scarcity in the physical goods world is sometimes difficult; but in the online world, almost every product or service can be marketed using some creative scarcity factor.

Nothing forces customers to move, to decide positively to take a buying action, like a product that is scarce.  Now some will see right through this strategy if, in fact, the seller claims scarcity but doesn't follow through.

If the seller claims the product increase will happen at midnight, yet it doesn't happen at all, the prospects will not trust him in the future and the scarcity tactic will not mean anything.

But if prospects have followed your sales process and watch you "stick to your guns," the scarcity factor will begin to mean a great deal to your clientele.

Here's an important hint:  whenever you employ scarcity in your marketing, use very specific deadlines or product quantities such as:

- sales ends at 10:00 pm sharp!

- there are only 100 copies to be sold, then they're gone forever!

- at midnight Saturday the price will increase from $49 to $99."

Some flakey phrases like "a limited number will be sold" or "we can withdraw this offer at any time" just don't force prospects to take action - they see right through the weak verbage.

Why does the scarcity tactic work so consistently?  I believe that the prospect's FEAR of losing out on the chance to make a great purchase is a very motivating emotion.  He FEELS he has a chance to take advantage of something that others can't have.

Why not give your own marketing a boost and employ the scarcity factor in your next product offering?

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Small Business on the Internet is a BIG DEAL!</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/04/small_business_on_the_internet.html" />
   <id>tag:www.businessalone.com,2008://1.341</id>
   
   <published>2008-04-17T14:06:30Z</published>
   <updated>2008-04-18T03:20:21Z</updated>
   
   <summary>Every business should have a company web site and a list of both customer and prospect email addresses at the very minimum.  If you don&apos;t your competitors will wave goodbye in their rear view mirror!</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Automate Your Biz" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Business in General" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Competition" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="E-Commerce" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Marketing" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Niche Markets" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Retail Store" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Selling" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Start a Business" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Web Site" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Online small business is here to stay" src="http://www.businessalone.com/shoppinglist.png" width="260" height="185" align="right" vspace="5" hspace="5"/>Like most new and innovative things, Internet business for many people seems to be nothing more than a fad, a fancy, a fleeting hot topic that will soon cool off and die in obscurity.

Many computer savvy folks have yet to make a purchase online and some still hold to the notion that the dot com era will soon be over for good.

They reason that e-commerce online is not secure, too much of a passing fantasy, and something that they can easily do without.]]>
      <![CDATA[Well, let me say with all due respect, if you have these same ideas and feelings . . . you are terribly misinformed and are missing out on one of the greatest business opportunities mankind has ever seen, EVER!

Before you blow off Internet business as a passing fad, give it a chance to blossom.

After all, e-commerce is only in its infancy.  Most people who make purchases online have been doing so for less than 5 years.

It just so happens that Internet business is already a big deal.

The Census Bureau has estimated that 2006 online sales in the United States totaled $108.7 billion dollars!

That's no small chunck of change.  The industry is growing rapidly and 2006 marked a 23.5 percent increase over sales levels in 2005.

Market research and trend analysis company eMarketer estimates that retail e-commerce sales will increase an average of 18.6% per year through 2009.

Can your company afford to ignore the trend?

If you've ever thought about starting a small business, can you turn your back on the HUGE opportunity that the Internet affords the startup business owner?

It doesn't matter if you own a solo business and work out of your basement, or you command a multi-million dollar market juggernaut -- Internet business is important for your company!

Here are the reasons why:

1.  Consumers have quickly adopted online shopping.  Many make multiple weekly and recurring purchases over the Internet.

2.  These consumers (and others that maybe don't buy online) do comparison shopping of physical products and services online because of the speed, ease and convenience of looking for products and services, and comparing them, from one great location -- their home.

3.  E-commerce levels the playing field for the small business owner.  She can tap into regional, national, and global markets that most phycially located businesses only dream about reaching!

4.  Doing business on the Internet is relatively inexpensive.  Compared to the stash of cash that's needed for a physical shop location stocked with inventory, e-commerce is way, way more economical.  Overhead and cash commitments for all the baggage of a physical retail store are greatly reduced or non existent online.

5.  Anything, and I mean anything, can be and is sold online.  Yachts, cars, homes, vacations, diamonds, food, services, medications, education, and every other product or service you can think of are found for sale on the Internet.

6.  Even if you want to maintain a physical company location, you can add an online presence very easily and enjoy an increase in company exposure and a great way to keep in touch with your customers.  In addition, the Internet is a wonderful tool for attracting new prospects.  Can your company profit from additional business without a lot of additional cost?

7.  Advertising and branding your company and products is very cost effective online if you are able to do much of the work yourself (and that won't be a problem for most small businesses.)

If you establish a good relationship with your clients (customers), you'll be able to send them your offers with the click of the mouse.  Once you know where your best prospects "hang out" online, you'll be able to give them your message very cost effectively.

8.  Online customer service has a great many important advantages including the ease of making one-on-one contact, polling customers to better understand their concerns, wants, and attitudes about your products, and the speed of taking care of problems immediately.

9.  Internet business allows the owner a fast and global view of his market niche.  He can see what his competitors are doing, what his targeted prospects are talking about, and he can watch the trends in his industry every day of the week (at no added expense) if he desires.

10.  There are many other reasons why a company needs to have an online presence.  For the small one-person company, maybe the most important reason is that 90% of the daily business operating tasks can be streamlined and automated so that the owner's time can be maximized.

Business automation software is now readily available and reasonably priced for the home business operator that will allow maximum time to be spent on tasks like marketing and new product development -- in other words, the things that will add real dollars to the bottom line.

Every business should have a company web site and a list of both customer and prospect email addresses at the very minimum.  If you don't your competitors will wave goodbye in their rear view mirror!

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Is Your Business Looking Like Stale Bread?</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/04/is_your_business_looking_like.html" />
   <id>tag:www.businessalone.com,2008://1.339</id>
   
   <published>2008-04-16T14:51:46Z</published>
   <updated>2008-04-17T04:27:44Z</updated>
   
   <summary>You must assume that what you have learned and gathered over your lifetime of education and experience, however long it has been, has in many ways become obsolete, out of fashion, and been replaced with new information.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Business in General" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Niche Sites" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Owner Traits" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Does your business remind you of stale bread?" src="http://www.businessalone.com/baker.png" width="250" height="220" align="right" vspace="5" hspace="5"/>You know I have often commented that "you are the business."  Of course I'm talking about the fact that your business reflects your own personal ideas, traits, quirks, tendencies, and ability to be successful or not.

You are the solo creator, fthe ounder, the operator, and only employee of your solor business.

Without you, and everything that you know, do, and are, your business is nothing.  There is no business if you don't make it so.

That can either be a great asset or a debilitating burden.]]>
      <![CDATA[By now, you know I am a proponent of the solo online business strategy because I believe in digital information business as the nearly "perfect" strategy for this day and age, especially for those that want to control every aspect of their life in the business world and beyond.

I preach creating a business built upon and around the experience, knowledge, skills, education, training, and passion that you have.  Hopefully, you will love what you do and want to share your insights with your customers.

But I must tell you . . .

You can't rest on your laurels.

You must assume that what you have learned and gathered over your lifetime of education and experience, however long it has been, has in many ways become obsolete, out of fashion, and been replaced with new information.

No I'm not saying that your years of experience aren't important.  They make you what you are and they mold the person that is your business.

You can't simply toss out what you already know.

You use it to add to the wisdom, understanding, and perspective that it gives you.

You compare the information and knowledge of yesterday with the new information that is available right now to form opinions and ideas that are made so much greater and more relevant because you have the ability to compare it and judge it against what you already know.

Information, by itself, is only of marginal value.

Information in this age of easy digital access is pretty much accessible by anyone that goes after it.

Knowledge and wisdom, gained over time through perspective and experience, is invaluable.  That is what I hope you are basing your Internet business on.

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>What&apos;s Popular and In Demand on the Internet Right Now?</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/04/whats_popular_and_in_demand_on.html" />
   <id>tag:www.businessalone.com,2008://1.344</id>
   
   <published>2008-04-15T14:24:26Z</published>
   <updated>2008-04-18T03:37:00Z</updated>
   
   <summary>Smart marketers and product developers ought to keep an eye on the buying public and their wants.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Affiliate Programs" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Biz Opps - Make Money" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Competition" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Computers" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="E-Commerce" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Freebies - Bonuses" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Headlines" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Information - Content" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Marketing" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Media" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Niche Sites" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Products" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Selling" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Traffic (Web Site)" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Web Site" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="heat2.png" src="http://www.businessalone.com/heat2.png" width="150" height="250" align="right" vspace="5" hspace="5"/>Did you know there are ways to see what buyers are looking for at any given time online?

The information is free.  Smart marketers and product developers ought to keep an eye on the buying public and their wants.  Understanding "demand" is one of the pillars of Internet marketing and product creation.

CNET's <a href="http://www.download.com">Download.com</a> is a library of free and free-to-try software programs and applications for Windows, Macintosh, and handheld devices.  It began 10 years ago with 3,000 titles and today has over 30,000 potential downloads.]]>
      <![CDATA[Here are the TOP TEN DOWNLOADS over the past week at CNET including a short description of the product and how long it has been on the "most popular" list:

1.  AVG Anti-Virus Free Edition:  Protect your computer from viruses and malicious programs
(has been on the Top 20 list for 171 weeks)

2.  Ad-Aware 2007:  Scan your system for ad-supported software components and remove them  (has been on the Top 20 list for 280 weeks)

3.  LimeWire:  Share files online
(has been on the Top 20 list for 245 weeks)

4.  Avast Home Edition:  Scan your computer for viruses, worms, and Trojan horses
(has been on the Top 20 list for 62 weeks)

5.  ICQ:  Communicate instantly using the latest version of this popular chat client
(has been on the Top 20 list for 286 weeks)

6.  Quick Slide Show:  Build slide-show presentations and screensavers with photos, music, and text captures  (has been on the Top 20 list for 0 weeks - new this week)

7.  Avira AntiVir PersonalEdition Classic:  Detect and remove more than viruses from your computer  (has been on the Top 20 list for 31 weeks)

8.  BitComet:  Share and download files from BitTorrent and chat with your friends
(has been on the Top 20 list for 196 weeks)

9.  WinRAR:  Manage RAR and ZIP archives
(has been on the Top 20 list for 315 weeks)

10.  mIRC:  Chat with other people and participate in group discussions
(has been on the Top 20 list for 19 weeks)

Why is this list significant?  It shows which downloads Internet users are installing on their computers.  These are the topics of interest right now for the Internet community at large.

You might consider looking for these or similar products to sell as affiliates, or to build a web site around, or to write a "how to" ebook or create a video about the subject.  This is what is on the mind of the Internet user.

The topics including protecting your computer from viruses, sharing files (mostly photos and music) with friends, working with zip files, and group chat capabilities.

You will find similar lists of "hot products" or hot searches at all the big product sites like eBay, Amazon, Yahoo, etc.  Bookmarking the page that the hot list is on and then visiting that list once a week will greatly help you in keeping a finger on the pulse of the buying public!

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Creativity Waning in Your Business?</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/03/creativity_waning_in_your_busi.html" />
   <id>tag:www.businessalone.com,2008://1.340</id>
   
   <published>2008-03-10T13:31:02Z</published>
   <updated>2008-04-17T05:10:04Z</updated>
   
   <summary>There are ways to still enjoy productivity when you&apos;re struggling to squeeze some creativity out of your brain!</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Business Principles" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Copywriting" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="How to . . ." scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Information - Content" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Products" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Repurposing your content is great way of getting over the lulls!" src="http://www.businessalone.com/alert.png" width="260" height="261" align="right" vspace="5" hspace="5"/>Every business owner will have his moments when all creativity and unique ideas seem to hit a lull.  No matter what the owner does, he just can't come up with anything new and exciting for his customers.

It's at these times that repurposing your content may be the answer until your creative juices begin flowing again!

Here is a simple list of things you can do to get yourself going again.]]>
      <![CDATA[1.  Bring back something you've previously created.  Edit the information to include updates, current views or the latest thinking on the subject.  Add new light on the subject based upon your experience or newly acquired skills since the first edition was published.

2.  Change the amount which you charge for the product.  Sometimes increasing the price is appropriate for the "new and improved" version.  A price increase is also justified as you add additional content or new bonuses to the product.

3.  What about making changes to the niche or the targeted customers.  Some products lend themselves to numerous niches with a few key changes made.  By focusing on a different set of customers, your previous project may become a new best seller with its new customers.

4.  Is it possible to change the physical characteristics of the product?  These changes could be anything from adding new colors, making a "lite" version of the product, to changing packaging, adding more features, or packaging "bundles" of complimentary products.

5.  Have you ever considered taking an old product, turning it around with a facelift of style, formatting, new images, new digital cover, etc, then adding expanded content to highlight the "then" versus "now" changes that can bring a project into updated status.

6.  Can you contact customers that own your product and interview them for their successes with the purchases they made?  You might consider making a users manual, or a compilation of "this is what our customers are doing with the product" series.

7.  Would it make sense to call a number of experts in your field, record your conversations, then provide your customers with a series of "you heard it from the experts" files that you could sell or give away as bonuses for other products?

We will discuss other types of product modifications in the near future.  Just remember that there are ways to still enjoy productivity when you're struggling to squeeze some creativity out of your brain!

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>Is Your Domain Name a Factor in SEO?</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/02/is_your_domain_name_a_factor_i.html" />
   <id>tag:www.businessalone.com,2008://1.342</id>
   
   <published>2008-02-11T14:43:28Z</published>
   <updated>2008-04-18T03:21:32Z</updated>
   
   <summary>Often business owners wonder what the best URL or business naming strategy is for an online business or product.  Sometimes they even wonder if the domain name has any bearing whatsoever on the search engines.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="Business Principles" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Business in General" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Domain Names - URL" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="How to . . ." scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Keywords" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Search Engines - SEO" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Traffic (Web Site)" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Web Site" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="Do you know what to look for in a domain name?" src="http://www.businessalone.com/webmaster.png" width="220" height="250" align="right" vspace="5" hspace="5"/>I have to be careful here because I'm not a search engine optimization wizard.

What I am going to tell you is either what I have experienced or what I have gleaned from others that I consider to be very knowledgeable on the subject.

Often business owners wonder what the best URL or business naming strategy is for an online business or product.  Sometimes they even wonder if the domain name has any bearing whatsoever on the search engines.

Of course, the reason to be concerned about SEO is to be able to get as much "organic" (or non-paid search engine) traffic as possible to your web site.]]>
      <![CDATA[I believe your domain name is quite important to your SEO strategy.  With a URL (uniform resource locator or "web site address") like www.golfshirts.com you are going to get more search engine "love" for your topic (consideration as a valuable and relevant web site) than if your web site address is www.jacks-apparel-store.com.

The first web address is niche specific and easily remembered for the topic.  The latter URL is more broad and says nothing about the type of clothing being sold.

Modern day search engines are quite sophisticated and can pull strings of keywords out of multi-word domains.  Dashes between the words are not necessary; in fact, some experts feel that there is a slight penalty by some search engines for such URLs.

Another difficulty with dashes is that prospects will not usually remember whether your site name has dashes or not.  Most type in URLs into search boxes without dashes - and if that's the case, the dashed domain will not come up in the SERPs (search engine results pages).

I can also, unequivocally, recommend that you only register dot com names.  That is the Internet business standard and anything else is "second rate" in most everyone's eyes.  If your desired name is not available as a dot com TLD (top level domain), don't settle for a dot info or dot biz ending.  Find another acceptable dot com name that is similar or close to what you want.

(If you doubt the validity of what I'm telling you, check out the prices that dot come names being sold fetch compared to other domain endings.)

Make sure that your chosen domain name has top keywords in it if possible.  The search engines will boost your site in the rankings compared to other names.  Why?  It has to do with site relevancy.

You see, the search engines want to give the viewing public the most relevant and "on topic" search results they can.  By including good keywords in your site URL, you are letting the search engines know that your site is going to be relevant for the search terms used.

Think about this.  If you were a prospect searching for a new golf shirt, other things being equal, and you saw www.golfshirts.com on a result page next to the listing for www.jacks-apparel-store.com, which one would you click on first to find your new golf shirt?

One domain gives the searcher exactly what he's looking for, the other may or may not have golf shirts for sale.

Just two more tips for now:  some feel that by placing your top keyword at the front of the URL string, you will appear higher in the results (other things being equal) than if the keyword is at the tail end of your domain name.

Of course, the more memorable and the shorter your domain name, generally the better the name will be for your business or product.

That's it for today . . . we'll talk more about domain names in future posts.

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>
<entry>
   <title>What&apos;s Hot and In Demand on the Internet?</title>
   <link rel="alternate" type="text/html" href="http://www.businessalone.com/2008/01/whats_hot_and_in_demand_on_the.html" />
   <id>tag:www.businessalone.com,2008://1.343</id>
   
   <published>2008-01-11T13:58:39Z</published>
   <updated>2008-04-18T03:23:32Z</updated>
   
   <summary>I thought I would share my synopsis of &quot;what&apos;s hot on the Internet right now&quot; for those interested in the &quot;wants&quot; of Internet users.</summary>
   <author>
      <name>Steve Browne</name>
      <uri>http://www.businessempires.com</uri>
   </author>
         <category term="E-Commerce" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Freebies - Bonuses" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="How to . . ." scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Information - Content" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Marketing" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Media" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Niche Sites" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Products" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Search Engines - SEO" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Software and Scripts" scheme="http://www.sixapart.com/ns/types#category" />
         <category term="Web Site" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://www.businessalone.com/">
      <![CDATA[<img alt="internetlove.png" src="http://www.businessalone.com/internetlove.png" width="250" height="180" align="right" vspace="5" hspace="5"/>Some of you may have seen this on MSN recently, but I thought I would share my synopsis of it anyway for those interested in the "wants" of Internet users.

CNET's <a href="http://www.download.com">Download.com</a> is a library of free and free-to-try software programs and applications for Windows, Macintosh, and handheld devices.  It began 10 years ago with 3,000 titles and today has over 30,000 potential downloads. 

Here are the <strong>TOP TEN DOWNLOADS</strong> over the past 10 years:]]>
      <![CDATA[1-  ICQ.  ("I Seek You")  Instant messenger service, enormously popular both in the US and abroad.

2-  Winamp.  A popular free audio player service for the digital audio-hungry crowd.

3-  Napster.  A college student's file sharing idea that enabled users to share MP3s easily through a peer-to-peer network.  Napster was sued and is now a subscription music service.

4-  Firefox.  Developed through open source, Firefox was the first browser to show the promise of breaking Microsoft's stranglehold on the browser market because it is lightweight, secure, and packed with useful features.
 
5-  WinZip.  For many years, WinZip was an essential utility. You couldn't download or send large files without it.  The key to its success are its simplicity and singularity of purpose: it does one thing--compressing and decompressing files--and it does it very well. 
 
6-   iTunes.  Apple's music player and organizer, a full-featured media player and library; also the gateway for Apple's iPod - hugely popular, elegant and simple interface.
 
7-  Ad-aware.  Lavasoft's spyware scanner and remover.  It's simple, gives excellent results, and addresses the nearly universal disdain for spyware distributed over the Internet to your computer.  It's today's No. 1 most popular download.

8-  Skype.  Enables voice calls over the Internet (Voice-over-IP or VOIP).  Popular because of its ease of use, good voice quality and the prospect of making free calls to folks all over the globe.

9-  RealPlayer.  Ten years ago, the Web was full of static content, but RealPlayer offered streaming audio and video in a free media player, a bold step forward in Internet entertainment.  The company adapts to stay at the forefront of the developing technology of online media.
 
10-  Adobe Acrobat Reader.  Bridges the gap between print and Internet publishing; PDF lets publishers distribute their articles, newsletters, and documentation online without worrying about formatting problems or unauthorized alterations. From the beginning, Adobe gave away the free Acrobat Reader which has now created a nearly unassailable market position.

Of course, Allen (in Private Posts and Tycoon) has already told us that Internet users like:
... simple ... free ... easy-to-use ... something-for-nothing ... entertaining ... automatic ... breakthrough ... never-seen-before ... viral ... problem-solving ... instant ... save time ... save money ...

I'd say he has a pretty good handle on what's hot these days . . .

<img alt="Steve Browne, Business Alone author" src="http://www.businessalone.com/sbsig.png" width="160" height="55" />]]>
   </content>
</entry>

</feed>
