Business Alone

In our previous discussion, we talked about seven ways to best retain your loyal customers.

I'd like to continue that discussion today with seven additional things you can do in your business to make your web site "sticky" (as in hard to let go of) and to keep your prospects and buying customers happy with your business to the point they want to continue their relationship with you.

When you think about it, online customers has a nearly unlimited choice of options in almost ever niche. For you to gain a paying customer and then let that person "go" because their is nothing new or exciting at your site, is not a smart strategy.

It's much better to actually focus on the needs of your loyal and best customers, possibly even to the extent of giving new customers less attention.

I will depart from my usual style of posting today to bring you something that might be helpful if you are having difficulty trying to decide what type of home business you might be interested in. I ran across a book entitled: Great Big Book of Business Lists.

The book listed 62 different small manufacturing businesses that entrepreneurs might start at home. I thought the list was worth quoting here as it seemed to be comprehensive and a good starting point for any of you that might be looking for this type of help.

Obviously, it would help to have expertise in your chosen niche . . . however, I can tell you that there are dropshippers available that can send any kind of product to a buyer. So even though you may not plan to actually construct patio furniture, you still have the opportunity to sell it if you can do a good job of finding profitable sources and markets for this product.

Here is the list as quoted:

1- Patio Furniture Manufacturing
2- Online Manufacturer's Directory
3- Kitchen Cutting Boards
4- Bookends
5- Weather Vanes
6- Waterbeds
7- Custom Picture Frames
8- Wooden Signs
9- Scratch Posts
10-Wooden Sash Windows

Do you have the proper mindset for solo business?

As more and more "regular" folks move online to start businesses, it is quite apparent that not all of them think about their businesses in ways that will help them to become successful.

And you really can't blame them for this thinking . . . after all, very few entrepreneurs are involved in some type of formal business education prior to setting up their shop.

Typically, Joe Average (and I'm not using that name as a "slight" or criticism in any way) decides that his fortune lies in being his own boss. He's had it with working for other people and wants to try his hand at self employment.

Joe hears or reads that there is a lot of money to be made on the Internet. And because the barriers to Internet solo business are minimal, he ventures online to make his fortune selling ____________ (whatever.)

Think about your experience as a customer in any particular niche where you were seeking information. Do you remember how frustrating it usually was to try to have certain "knowledge-related" questions answered?

Do you remember spending many minutes (sometimes hours) trying to figure something out that could have been shown to you quickly and easily had you only known where or how to ask for an explanation?

Understanding, expertise, and knowledge in any niche comes from learning, training, experience, and paying attention to details.

I believe anyone can become an expert in almost any niche given the right approach. Let me explain what I mean:

It would be a grave mistake on your part to ignore the wants of the women in your niche.

It's easy to get carried away with "male marketing" regardless of what you sell. The Internet is no longer the playground of geeks and male business or entrepreneurial types that we so often associate with solo business.

I have heard the statistic that close to 60% of all online users are women of various ages. I will try to find the reference for you; but regardless of what the exact number is, you need to pay attention to their needs and wants ... especially their wants.

You see, we don't always buy what we need. We typically make purchases of what we want.

A sound marketing plan is very important to the success of any solo online business operation.

Your plan should include areas of focus like niche market research, the customer profiles that you have targeted, an analysis of your competition, your positioning, the products and services
that you are selling, your pricing plan, and your advertising and promotion details.

Do your homework before developing your market and niche plan. Effective marketing, planning and promotion begins with solid data and information about your specific marketplace and the sub-niche you have chosen.

Your business will benefit immensely by the amount of quality information and thoughtful pondering your give your plan.

It seems to me to be a little weird. There are lots of daily searches for the phrase "business ethics" but there are very few products that deal with the subject.

I'm guessing it's a function of supply and demand - no body is willing to purchase products about this subject so the demand is being met with freely available material.

Maybe folks believe they already have the subject mastered (or at least under control). Others probably believe in being ethical but that's about as far as they go - no sense delving into a subject that doesn't directly bring money into the business. (Or does it?)

Most would probably say the study of ethics is boring, old school, and not worth the time for the busy business owner.

So what are business ethics and why is it an important subject?

I'd like to talk about a way to conduct your solo business online that will bring you all the profits and business that you can handle. What I'm speaking about has as much to do with your mindset as it does about your strategy or business system of operating.

If you will adopt an "MO" (a method of operating) that includes what I'm going to describe here, your business will automatically be differentiated from your marketplace competitors. You will have a unique and wholly creative business that your clients will love and clamor for.

What I'm talking about has nothing to do with your chosen business niche, per se. This model can be implemented in any niche market, with any product or any service.

In addition, anyone can adopt this business mindset as it is totally age, gender, culture, education, and experience independent.

Have you guessed yet what I'm talking about? Yes, the title of this post should have given the secret away.

All over the globe there is a wave of entrepreneurism that is sweeping the small business world both here in America and in far away places. What is fanning the flames of this hot topic is easy access to the Internet.

The pioneers that are striking out on their own to carve business niches and discover new ways to profit from online marketing are simple working men and women with a common desire.

They all want to throw off the shackles of employment slavery.

They want to earn a living owning and operating their own small business.

They want to run their storefronts from the confines of the kitchen table!

If you've read anything about home business conducted on the Internet, you know how important, even critical, it is to choose a specialized niche, one that you can compete in successfully.

Generally, you want to be involved in a niche that is vertically deep as opposed to horizontally broad. If you don't know what that means, here's a simple explanation:

Every niche market has a different dynamic, a unique structure based on the various parts or segments of that niche. In addition, each will have a different set of enthusiasts.

Optimally, you would want to concentrate on depth rather than breadth of the market you're in.

In the previous post we talked about turning a hobby into an online business and why it was a good idea to choose a very deep and specialized market niche.

We also said that the subject of the niche was important and that it should usually be a topic that the owner had experience in, knowledge of, training for, and passion about.

Most often, the business owner will be most successful if he can narrow his potential customer pool down to just those folks that have a great and frenzied interest in exactly what the owner is selling.

I think you would be surprised with the number of potential prospects globally, even though the niche chosen seems way too narrow.

Sometimes there's a tendency to evaluate the earning potential of a particular niche by the number of potential customers that are there. Alternatively, entrepreneurs may evaluate the likelihood that a niche will be hot in the future, or possibly offer the potential for higher end products and services.

In either case, and there are other alternatives (like a person's passion for the subject of the niche, or his knowledge of the field, or previous experience in the market, etc.), one must never overlook the importance of focusing on targeting of the audience.

Whether the number of potential prospects is relatively large or small, the best results for your advertising and marketing will always come as you are able to hone in on "the perfect customers" for your products or services.

Here's an exercise that anyone can do that should help you come up with some great and personalized ideas for the subject of your new online business.

Spend some time and find a niche that takes advantage of the areas of specialty for which you are uniquely skilled or qualified, but which also keep your interest and stoke your passion.

The steps are fairly elementary. I would recommend doing this exercise with your spouse or a close friend that knows you well - that way you'll be able to get a second opinion about your suitability to enter this niche.

In the previous two posts, we discussed a technique for drawing up a very specific list of business subjects that could become the basis of your online enterprise. They are designed to take advantage of your past life experiences, education, skills and passion.

There is a good chance there will be duplicate items on the list. If you find them, cross all the duplicates off so there is only one listing left, but for each duplicate you crossed off, place a star by the one remaining. (For example, if there were three entries the same, you are now left with one entry and two stars by it.)

Now re-list the items from top to bottom in a new list: the items with the most stars at the top, then the next most, then the next, etc.

For all the remaining items with no stars, list them in descending order according to how much you now enjoy doing them, or working with them, or in some way participating in that subject. The entries you enjoy most are ranked above the ones you don't enjoy so much.

The Internet landscape is saturated with claims of easy, automatic, guaranteed, wealth-building packages and lucrative startup systems that anyone can do with minimal effort and wild success.

These offers often seem so "right" for the novice just starting out in business because of their supposed ease of setup, lack of real work, and mega-profits that are "guaranteed."

But I will tell you: don't waste your money or your time on these products, and above all, don't get discouraged that you're getting left behind if you don't hit the "buy now" button before 12 o'clock midnight when the offer goes away!

The self-proclaimed wealth "gurus" that produce these products can't guarantee you anything.

It's so easy to get hooked on their outrageous claims of mega bucks for little or no effort.

There is a real attraction to purchasing a "business in a box" system.

To someone who has never undertaken the journey of business creation before, it seems logical that the steps could be laid out for you and the ground plowed ahead of you to guide you every step of the way, for just a one-time fee of $999.00

Think of all the time you'll save and the headaches you'll avoid if you don't have to research and actually learn what starting a business is all about!

What you may be overlooking, however, are gigantic business creation problems and voids that must be solved for every company.

We've been discussing the futility of buying into many of the so-called "business in a box" solutions that are available to the online entrepreneur.

It seems they are everywhere today and many are being promoted (and even developed) by folks that have never been involved with a successful business.

In the previous post, I gave you four good reasons why you should avoid these one-size-fits-all business packages and why they just don't work.

Here are some additional reasons (continued from yesterday's post) why you should avoid them:

I've often thought about the myriad of reasons for startup business failure. Because creating and operating a business involves so many details, it's easy to understand why problems galore plague entrepreneurs.

Many mess-ups are not fatal.

The owner can recover from non-crippling problems that result from unexpected circumstances or misjudged steps. Persistence and adaptability are key ingredients in the owner's arsenal of personality traits that are needed to overcome big mistakes.

But there is one very tough problem to correct: a poor choice of the basic business idea.

If the whole subject of your business is wrong - if you have employed an incorrect model - or you have overestimated the "salability" of your product - you could be in for a very rude awakening.

Some call it "the paralysis of analysis."

Others refer to it as "a mental block" or "brain freeze."

But whatever you call it, don't let it get in the way of you coming up with a sound and workable business idea.

You see, more than a few aspiring entrepreneurs mistakenly believe that they must come up with an idea that will appeal to the masses - that will become the "next big thing." If they don't get that flash of inspiration, they hesitate to get going on anything.

Some folks believe that ordinary ideas have all been tried and unless they find a new or innovative idea they won't become successful in online business.

I say, "don't worry about finding the perfect idea - just find a good idea, test it, and then develop your business around being exceptional in your niche in some way."

Many entrepreneurs struggle to come up with good ideas. It only takes one, however, to lay the foundation of a profitable business. But don't worry - your idea doesn't necessarily need to be perfect to allow you to start a business.

Here's a tip: instead of trying to think of the exact, final idea that will be the basis of your business, it might help to start out surveying the field. In other words, begin by looking at general areas or industries rather than focused, tight subjects.

Start at the wide end of the funnel and narrow your choices and focus as you move down the funnel toward the small end. There will be a lot of areas or industries that you'll be able to eliminate right off the bat to narrow the field.

Let me tell you about some general categories of Internet business that have historically been of great interest to lots of customers. These are not niches - they're just wide areas or subjects that have proven to hold many potential prospects.

Coming up with a workable home business idea is only a beginning. If whatever that idea is never develops beyond a thought, your dream of a real business will never happen.

In fact, let me be so blunt as to say that your chances for success in any business creation attempt will be directly proportional to your ability to translate ideas, and feelings, and thoughts into executed action steps.

Every new product and service that you see in the world today is the result of someone's acting upon an idea and following through by executing a series of steps that eventually resulted in the product's launch.

There may have been many, many people that had a similar, or even the exact same idea.

Entrepreneurs are a diversified bunch. They appear in all sorts of sizes, temperaments, ages, and with various backgrounds.

Some produce tons of workable business ideas in a year. Others seem to struggle to come up with one good idea in a decade.

Regardless of where you fit on the continuum, there is a very underutilized place you can go to get all the good ideas you'll ever need to keep you in business for a long time to come.

Go online!

In a previous post I talked a little about the importance of being honest with yourself as you undertake any business creation.

For the solo entrepreneur, especially (because you are the business), it is critical that you begin on solid ground - not taking anything for granted, not overestimating your abilities, time you'll have available for the business, or your customer market potential.

You can't afford to keep a closed eye to any one of the many business realities that can be evaluated up front before so you don't lose a lot of time or money traveling down a dead end.

By asking questions at the outset, you are forced into analyzing, researching, and evaluating the information at hand in order to come up with honest answers that will lead to your business being planted on solid ground.

Otherwise, you may cripple your business output at a later time because you ignored, or chose to "skim over" some critical details that might have influenced your decision to even move forward at the outset.

Here are a few ideas of some information business niche markets that I have seen on the Internet that seem to be popular and growing (in terms of the number of new businesses cropping up.)

Will you be stealing or be viewed as a "copycat" if you join in this business space?

Not at all, as long as you don't "borrow" other people's logos, web graphics, content, etc.

The reason there is room for others in this space is because most of these businesses rely on local marketing, word of mouth, and clients that will be in your geographic area. Many of these ideas are work-at-home businesses conducted solo on the Internet.

In the previous post I suggested that there were some personality traits that were commonly measured (through self analysis testing) that seem to be indicators of the entrepreneurial mind set and qualities necessary for future business success.

I also cautioned that if you don't possess all these qualities, and still desire to begin a business venture, you should not be swayed from your decision on the basis of apparent lack of "the right stuff."

Some traits can be "learned" or acquired over time and some may not be quite so relevant to success in certain types of business that a solo operator may have chosen.

The unique and important aspect of any web based solo information business operator is the fact that he/she can deliver personal knowledge, skills, or experience to targeted customers over the Internet and get paid to do so!

Since everyone's knowledge and experience is unique, one-of-a-kind, and personal, your business cannot be duplicated (at least legally) by anyone!

Now it may not have occurred to you that if you adopt this business model, you have chosen to set yourself up as an expert in your field.

Even though you may deny you want that role, or won't ever admit to assuming such, you will be perceived as an expert by your audience. They are coming to you, money in hand, seeking the information you distribute.

If you choose to become such an entrepreneur, regardless of the subject of your business, you are putting on a robe of authority, so to speak, and acknowledging that you are a legitimate source of valuable information - the type of information that your client wants and is willing to pay for.

Think about that for a moment . . .

Anyone can choose a name. Anything will get you by. But the way I see it . . . why not find the very best name you can that will give value and meaning to your business?

Sure it will take a little bit of effort and some time to come up with the perfect name, but I can tell you that finding it will pay you great dividends over time.

Especially on the Internet, your business name sets you apart, defines your niche, and is the address that customers will be hunting for if your marketing reaches them.

So what's in a name? What considerations are important as you mull over the choices that you have? How do you find the best alternative available?

One of the first considerations in choosing a name for your new online solo enterprise should be to find out if someone else has already reserved and registered the same (or a similar) name.

You can hire this chore out to a professional firm if you have lots of money for such things or if you don't trust your own research capability.

Handing this chore off would probably be a good idea if you were treading on thin ice with your preferred name. For example, if you planned to register a name that is very close to a protected name, something like Amazon Jungle for your new book service, you may want to put the burden of proof on a company that will guarantee their results and have the legal muscle to steer the process through to conclusion.

When most business owners talk about "framing their business license" they are referring to the municipal or city business license that authorizes them to do business at their chosen location.

It is very important, especially before you make any permanent location decisions, to check with your city to see if what you plan to do is allowed in the municipal code.

The city planning and zoning office should be able to help you determine what requirements will apply in your case.

There could be some zoning issues relevant to where you live that might have an impact on your business or the type of license and fees you will be assessed.

I was thinking the other day about how my tastes, preferences, and attitudes have changed over the years since I was first married and had four little ones running under foot.

All my children have now reached adulthood and I'm called "grandpa." (By the way, for any of you staring a similar transition in the face - it's a wonderful thing! It beats the alternative, doesn't it?)

I don't read the same things that used to interest me. I don't watch the same TV I did back then (mostly "kiddie TV" to keep the wee ones happy). The Internet was not around yet.

Every business needs a skeleton, a backbone, a framework that gives structure and organization to the operation.

Having a structure also allows you protections and rights under the law and qualifies your business for particular tax and income advantages.

The structure you choose is important. The decision you make will affect your financial, operational, and legal standing and reporting.

It will also create some responsibilities and requirements for reporting that may force you to seek outside help or assistance. Whether you undertake to learn the do-it-yourself way or you opt for some professional help, here are a few ideas to keep in mind.

You're asking the wrong person, I'm afraid. I'd like to hear from some of you out there in Internet land that have experience in this arena.

It's not wise to take advice from someone that has never been involved in MLMs or to make an assessment of their value, potential, and advantages or disadvantages.

Let me just set the stage with this short introduction to get you going:

MLM is short for Multi-Level Marketing. It is the type of business opportunity that appeals to many people because the business model and products have already been proven by others who have been successful at it.

Picture yourself leaving on a journey to a far away place you've never been to before. You're not quite sure how to find this place, but you think you can ask questions of the locals along the way so you'll be able to zero in on your final destination.

Let me ask you: "What's the single best resource you could take with you on the journey if you had your choice?"

Would it be lots of money to buy your way in to the directions you need? Maybe.

Would it be a detailed map that showed you the exact way to your destination? Maybe.

What would you want to take on your journey?

Most of the Internet's best marketing minds agree on this philosophy:

"Don't try to create interest and excitement in your prospect for your product. Find an overwhelming desire already in your prospect's mind and fill it."

What does this idea suggest? Simply this . . .

Just a few years ago, if you owned a solo business and contracted your time and expertise out on an hourly basis, you probably called yourself a freelancer.

Maybe you were good at writing, or typing, or graphics design, or doing research.

Whatever the skill you possessed, you found you were able to hire your time out to others on an hourly or "per job" basis. It seemed pretty nice at the time.

Hopefully, you enjoyed whatever it was that you did because you were being paid to perform that function only as you were able to produce. Typically, the more hours you spent in someone's service, the more you got paid.

Most of the professional solo businesses that I am aware of have followed a very traditional model in how the business is set up and operated.

Most attorneys, doctors, counselors, and accountants design their practices around the way their predecessors did business before them.

They may decide to locate in a single office or they might opt for a group setting where several others of their practice get together to take advantage of a single building with a common reception area, staff of office assistants, and shared billing system, parking lot, and rest rooms.

Each professional is in business for himself, but his business only thrives as he is able to apply his trade.

He bills at an hourly rate, sees whom he chooses, and sets his own schedule, although his assistants really handle the appointments and flow of work throughout the day.

One of the ways solo business was conducted for many years in this country (U.S.) was by what I call "the one man band" business model.

An entrepreneur would create or find a product and proceed to sell that product to as many buyers as he could find. Sometimes the owner would develop a full line of products offering the consumer many styles, sizes and other choices.

The one man band was many business employees rolled into one. He did the research and development on the product, the manufacturing and/or purchasing, he was the salesman, the secretary, the customer service representative and the business owner all at the same time.

If you are serious about starting a small solo business, there is no greater lesson to learn than how to apply the principle of maximum leverage to everything you do in your business operation.

Your survival, and ultimately your success, will hinge on how well you grasp the concept and make it your slave.

It's a difficult lesson for many, partly because most of us rarely practice applying leverage in our own personal lives. We tend to get complacent and accept low output and/or maintaining the status quo as our daily M.O.

When you get right down to brass tacks, most successful businesses are pretty boring. Really!

How many boring hamburgers does your local McDonalds crank out in a year? How many boring oil changes does Jiffy Lube perform for their customers every day? How often do Amazon employees wrap up a boring package of books to be shipped worldwide?

Many of today's most successful companies are at the top of their niche because they have mastered the execution of very boring business subjects and activities. They understand how to execute their boring routine over and over and over again; usually better and cheaper than anyone else.

Profitable companies develop systems of execution based on testing, modifying, and refining. Once they determine what works best, they simply repeat that formula or system over and over again.

There are actually dozens of smart and effective ways to begin the business creation process that will reduce the risk of a new venture for the owner.

I'll focus on what I call the ten "B"s. These are logical and practical ideas you can follow in your own business startup mode to reduce your risk.

They're not theoretical or academic guesses; but tried and proven ways of protecting your assets, both time and money.

Here are a few ideas that may be useful as you consider what you can do to become a star performer in the eyes of your customers.

In a solo business, it's easy to understand why most customers don't differentiate the owner from his business. If you, the owner, treat the customer poorly, your business stinks (even if the customer actually likes the products you deliver.)

And when your offerings disappoint, you, the owner, take the black eye.

It's understandable since the customer sees you and the business as one and the same.

Every business begins with an idea. The idea may or may not be your own, but it will determine, to a large extent, the success of your business.

So it follows that finding a good idea, the right idea for you at this time and place, is paramount in your attempt to begin a solo business.

But how do you know whether you have a good business idea or not? How do you know that the product or service you will offer will be something that others will buy?

Maybe you trust your brother-in-law Harvey's opinion that "this business is going to revolutionize the future of every man, woman, and child living in the free world."

I don't always recommend that you seek out an attorney and a financial advisor for your business safety and peace of mind.

And most of you know that I don't recommend the solo business owner buy an already established business.

But if that's your intent, and you have thoroughly checked out the business as I have suggested elsewhere, you still need to make absolutely sure this transaction is exactly what you intend. Surprises are not a good thing in this business.

Since you will most likely be investing a good deal of change in your purchase, and you will be spending the better part of your waking hours on managing your new "used" company, you would be well advised to consult with legal and financial counsel prior to closing the deal.

Before you take this step, I would encourage you to do a little research and study into the practice so you'll at least be aware of the laws, regulations, and tax consequences of this practice.

Should you pay your children (or the neighbor's kids) with cash to help you in your business and not call them employees so you can avoid the laws governing child labor standards? I won't answer that - it's your decision.

Generally, no youth under the age of 16 is permitted to work more than four hours in one school day. They can't be employed before 5:00 am or after 9:30 pm (unless the following day is a non-school day.) You can't hire a youth for more than 8 hours in a 24-hour period.

Youth that are 14 and 15 can be employed in certain situations and businesses that are non-hazardous like restaurants, janitorial services, fast food chains, landscaping firms, etc.

Digital information is not unlike written information, except that it exists in the form of little data bits that consist of "1s" and "0s."

Every character and many symbols that we use in our language can be represented "digitally" and transferred electronically over wires and cables and even through the air waves.

Those characters are developed or "written" in software programs like MS Word and others but are "saved" as digital files which can then be transferred to other media and output types.

First, think for a moment about a traditional physical business.

Choose any store down the street you like or think about your favorite shop at the neighborhood mall.

Undoubtedly, it will have walls, a roof, carpet, employees, opening and closing times, products on the shelf (or some type of service that can be purchased), a cash register, counters, aisles, lights, bathrooms, advertising in the window, dedicated or shared parking outside, and many other things that all businesses have . . . or do they?

Try to imagine an alternative type of store with a single owner but no employees, no walls, no roof, no carpet, no bathrooms, no cash register, no counters, no aisles, no lights or other physical attributes.

Information businesses that are created, developed, promoted, operated, and delivered over the Internet are "the perfect business" because the product or service requires no employees, no stored inventory, no physical packaging, and no physical delivery.

These businesses can be operated from anywhere around the globe with just an Internet connection and the proper business set-up!

But for these businesses to exist, the following conditions must be met:

I started following Internet businesses back in the mid-90's and continue to be amazed at the variety and sheer number of creative business techniques and selling ideas that I've seen during that time.

Of all the trends, promotions, sales, and marketing ploys I witnessed, I am continually amazed at one particular selling strategy I've seen that has enormous power and sales potential yet very few marketers ever consider using it.

Here it is:

There should be a number of considerations that you look at before you set a pricing structure to your products.

But many entrepreneurs don't think much about an overall strategy. They believe they are limited in their ability to set prices beyond a certain range.

Let's say you decide to sell a DVD, for instance, that you produced yourself called "The Ups and Downs of Exploring the Grand Canyon on a Pogo Stick!"

If you play the "we guarantee the lowest prices" game, you will usually regret the decision. Of course, only you can be the judge as to your approach to pricing your products and competing in your niche markets.

But I will tell you that unless you are into razor thin margins and moving lots and lots of products, undercutting competitors is a chancy game - at best.

Here's why:

Often, when a new businessman enters the market, he often forgets or totally ignores the cost of support for his products and services.

Depending upon the type of business you operate, that could be a very costly mistake. Why?

Because if you don't understand fully the expenses of doing business in its entirety, there is a good chance you will have a good portion of your profits consumed by these "hidden costs."

Especially in online information sales, the tendency sometimes is to assume that you won't have to deal with very many customer issues.

It's fun to skim through a number of new business plans in a short period of time. I always take special note of the sales projections and compare set against set.

Of course, there is probably no merit in comparing apples to oranges as I'm suggesting I like to do. But it sometimes becomes apparent which prospective owners are attempting to be objective, and which are merely dreaming.

Even if you don't understand specific market demand, you will get a distinct "feel" for the amount of hype and exaggeration that floats around in the numbers and the logic.

There is a tendency among new business owners to price their products and services too low in the hope that they will attract more customers and not be given a reputation of being overpriced.

There are several problems with this strategy.

First, the kind of information business we propose for solo Internet entrepreneurs won't have any direct competition. The products, information and business execution are likely to be very unique and tailored to the owner's personality and experience.

Let's face it, many folks that start their own solo business are first time entrepreneurs. They have no history, background, or training in small business development or operation.

That presents a great challenge - one that can certainly be overcome - but one that must be recognized and met head-on.

You see, operating a business is like most other professions. You don't just declare that you want to be in business for yourself and all of a sudden possess all the skills and knowledge that you need to be successful.

Over the next few posts we will be looking at things you can do in your business to:

- gain the education and experience you need to learn important and useful business skills directly related to your success,

- present your business in the best light as one that is real and credible,

- grow your business beyond being just a startup that doesn't go anywhere,

- expand your mind and your opportunities for new business ideas, new products, and creative solutions to business problems,

We're discussing the steps you can take as a business owner to make yourself and your company a professional, trusted, "real" business; not some sloppy and suspect half-hearted attempt to grab a few customer dollars.

Here's the next step: Search out one or more experienced mentors to guide you in your business.

If you can find experienced business people that are willing to provide you some direction, advice, and counseling, you will be miles ahead of the pack of those who simply "go it alone" with no additional help.

I cant' overemphasize the notion that the most successful business owners are the ones that become "students" of small business and especially, their own business model and niche.

What does it mean to be a student of your business?

Some who go into business become so focused on the daily routines and operations, they never take the time to study and learn about doing business in a more efficient and effective manner.

I've seen a vicious cycle, a treadmill that catches business owners in a kind of "time warp" or trap. The owner starts running on the treadmill and can never seem to jump off.

He finds himself running faster and faster to keep his business afloat as he becomes more successful, but he's never able to slow down, catch up, and he can't jump off.

Every business needs to establish and maintain professional working relationships with suppliers, distributors, vendors, service providers, and outsourcing companies.

You may think that just because you're running a solo operation and you are developing all your information products in-house you don't need to worry about on-going relationships.

Every business will need to establish partnerships (or relationships) with an Internet service provider, a bank or other financial partner, tax consultants (even if you prepare your own returns), insurance providers, possibly an attorney, and most likely some online service providers (like a merchant account company to provide for credit card transactions).

I don't know of a large profitable corporation that doesn't regularly seek professional advice on a whole range of business issues.

As a solo business owner, you may have a tendency to rely strictly upon your own knowledge and skill for all your business needs. You may figure that since you're in business for yourself, it's up to you to find answers to your questions and problems.

In actuality, the smart business owner is one that recognizes and admits he has limitations in certain business areas and will seek out professionals who can advise and help him over the rough spots.

In case you haven't noticed, there is an important trend unfolding in the evolution of modern-day businesses that you need to understand and exploit as a solo Internet business owner.

Years ago, traditional businesses would set up shop in a physical location, stock shelves with the goods the owner expected to be in demand, and lastly open the doors to customers and hope they would buy what was offered.

The solo information business of today is different. No longer does the owner need to make such an expensive commitment to his guess or hunch about which niche is profitable and which products will sell.

A lot of small business owners would reason that because their business is very small and specialized, they ought to try to save money and increase efficiency by keeping all operating functions in-house under the watchful eye of the owner.

Why trust important activities like communications, product development, customer relations, financial management, or fulfillment to an outside firm or several firms that won't have the same concern over these functions that the owner would.

And why pay someone else when the owner is trying to conserve cash and keep operational costs as low as possible?

Here are five good reasons why every Lone Wolf owner ought to seriously consider outsourcing some parts of his operation:

Nowhere has the Internet made a more dramatic change in the existing power structure than in the business world.

It used to be that companies wielding the most power and influence were those that operated from a position of strong cash reserves and seemingly unlimited access to professional service muscle like Wall Street financial advisers, Big Five accounting expertise, and legions of powerful corporate attorneys.

The "Big Boys" could buy their way into business advertising that dwarfed their competitors.

What you end up doing with what I am about to tell you could have a great bearing on your ultimate future as a solo Internet business operator.

I can't over emphasize this point. I hope you pay close attention and get the message clearly.

Undertaking a solo business is like placing yourself in the pilot's seat of a commercial airliner. Your customer's pay to climb aboard and have you fly them to wherever it is you've advertised.

No doubt you have heard this famous phrase many times before - it is used in context with both scientific application and general business principles.

I will borrow it today to talk about an important habit that I think all entrepreneurs ought to adopt and practice for the rest of their lives.

I have mentioned many times that the most successful solo business owners are the ones that ride the crest of the wave of trends and technology in their niche.

One of the ways they do that is by keeping themselves informed about the environment in which they operate (their niche subject) and the world of business both nationally and globally.

One of the things that most business owners look for are ways to add value to their businesses.

The usual thoughts are to add more products to the mix of things sold thereby increasing the profit potential. They reason, "More to sell = more sales!"

If you sell other people's products and if you have a source of additional offerings, this strategy may make sense for your business.

But what if you create your own products and can't readily add new offerings? What if you sell a single item and your business revolves around just that product?

II tend to be personally aligned with perfectionists.

I believe in doing the very best I can no matter what I'm doing. I sometimes spend hours on trying to get something right, even though that pursuit is mostly meaningless.

I'm a sucker for puzzles, brain teasers, and word games.

As an entrepreneur, I have to fight this tendency toward perfection and "coming up with the very best solution" all the time.

There is a tendency to believe that in order to have a successful business, you must be better than the other businesses in your niche.

You need to understand that it may be impossible to compete against some businesses in some ways. No matter what you do, they will be better at some things than you could ever be.

But that's OK. There is room for many good businesses in most every niche.

Your challenge will be to pick what you want to be good at, let your customers and prospects know what that specialty is, then execute your business and build your products around that strength.

Don't try to compete in things that you can't excel at. Figure skaters are excellent ice skaters, but their talents may not be of much use to a burly hockey player. They become known for their specially developed and honed skills.

Can you imagine the satisfaction, pride, and profitability you could enjoy if your solo business was something very extraordinary?

Most businesses online these days are comparatively bland. They sell products and services that are accepted by customers and the companies for the most part operate as mirror images of one another.

But once in a great while, a business elevates itself to the apex of its niche because it is so radically different and remarkable as to be incomparable and considered in a league of its own.

There is a huge amount of talk and banter these days about niche business and the necessity to focus your efforts in very targeted segments of your market sector.

There is a lot less open talk about what it means to position your business in a certain way or stance and how to do it within your specialized niche.

"Positioning" very simply refers to the choices you will be making about how you desire your business to be viewed by others. You will be determining your positioning either consciously by the actions you take, or automatically if you don't do anything to influence your position.

You business positioning differentiates your company and brand from others in the same niche, your competitors, by:

I was asked recently by a lady that had decided to operate a home-based business, what it meant to "niche your way" to a business fortune.

I didn't ask her where she picked up that phrase, but I have a good idea it was something said in an ad or a "how to" article somewhere online associated with running a business in today's environment.

It's a pretty trite expression these days, but the concept is still relevant and should be the basis of most every business entrepreneur that's thinking about doing online commerce.

This gal's question took me back a bit - I guess I just assumed that everyone knew what a niche business was and that it was pretty much a "given" for today's highly segmented business market.

Depending upon the type of solo business you operate, and the needs that your business has to communicate with the "outside" world, you may want to consider setting up a private area on your company site.

I'm not talking about creating a forum, chat room, or discussion board as is commonly done among niche community web sites.

I'm not talking about a private membership site either. In both these models, your web site is open to the public and you attempt to recruit members (paying or otherwise) that have to identify themselves before entering by submitting a user name and password.

Malcolm Gladwell, a talented and observant staff writer for "The New Yorker," has written a little book that you, the entrepreneur, should read as part of your basic small business education.

Here are the details:

The Tipping Point: How Little Things Can Make a Big Difference
by Malcolm Gladwell, Feb. 2000, 288pp.

Gladwell understands human behavior and social trends that have shaped the American economy and influenced the business world so profoundly.

If you're a businessman, an advertiser, customer relations specialist, product developer, or web site owner, The Tipping Point holds many nuggets and gems that will influence the way you view your job and execute your mission.

On my reading list for all online solo business owners is Michael LeBoeuf's little paperback called The Perfect Business.

The corporate salaried employee stereotype with stock options, a hefty 401K, and holiday pay may soon become a relic of the past.

Job security is no longer prevalent. Corporate downsizing, mergers, and take-overs can spell unemployment for even the most proficient and tenured of workers.

LeBoeuf's book is perfect for the employee that decides to leave structured business life and test the waters of self-employment.

His writing is motivational, inspirational, and filled with solid reasons why solo business may be just the solution for those ousted from the 8-to-5 routine.

In a lot of online business situations, email is the lifeline between you and your customers and suppliers.

You don't have face-to-face contact and you may never converse over the phone.

Since your emails are so important, so critical to your communication with both customers and vendors in the business world, it is very smart to pay particular attention to both the substance and presentation of your emails.

All of us get in the habit of becoming lax in the business "chores" that are commonplace and routine. Email is no different.

The ways an auto responder can be employed to automate your business tasks are many. Here are just a few of the typical business uses of an auto responder:

- if an email address is no longer valid, a message can be sent from the mail server that the email is now "undeliverable,"

- if the business changes its email address or URL, a new forwarding address can be sent to those that send mail to the old address,

- if you go on vacation or are otherwise unavailable for a time, your auto responder can alert customers to your absence and when you'll return,

Often, new business owners figure the only way to increase sales is to put your product or service in front of more people.

Such a strategy usually means that you spend increasing amounts of money on advertising so you can extend your reach in to more and more markets.

Increasing sales by ramping up advertising is one way to pump up the bottom line. But there may be other more effective uses of your business operating budget.

When you think about it, there is no better place to find new prospects that may have an interest in your particular niche than to ask your satisfied customers to recommend their friends and acquaintances that have similar interests and passion for the subject.

Some of your customers may not legitimately know other people in your niche, but those instances will be the exception.

If you are dealing in any kind of business subject or niche like a hobby, or a recreational pursuit, or a leisurely pastime, there's a very good chance that your customer will have friends and maybe even family members that also participate in the same activity.

A joint venture is simply a partnership created to take advantage of non-competing products or services that are extended to the customers of the partner's business(es).

There are many different ways to set up a joint venture and a lot of variations to the theme, but this is basically how it is structured:

One business will make contact with a non-competing business owner to offer his services or products to the non-competing businesses customers and will offer that owner a portion of the profits of all sales (in return for the privilege of contacting his customer base).

I spoke with a young gentleman today about his dream to start a business. That's not a rare occurrence as I deal in such discussions quite a few times every week.

As we began talking, it was obvious to me that he was passionate about his idea and his plan to take that idea to market.

His reason for contacting me was to find out where he might begin looking for funding to finance his project. It was the next item on his "to do" list.

Entrepreneur is kind of a funny word. It's obviously of French origin. I've been hunting for years to find its English counterpart, but have not yet come up with a suitable substitute.

Maybe we don't need an English word for entrepreneur - it's used so commonly these days in the English language that most business-minded people, at least, have a pretty good understanding of the term.

My dictionary states the word "entrepreneur" comes from the Old French "entreprendre" which means, "to undertake." An entrepreneur is one who undertakes the creation, organization, operation, and risk of a business venture.

I want to welcome my new friend Chris Elliott to the blog and the amazing world of Internet business. Chris is a high school senior about to make a choice between colleges and is interested in entering the business world after school is completed.

Chris reminds me that there is a legion of potential solo Internet business candidates among us - the future business leaders that will blossom in the coming generation.

Most of the attention I pay to solo business owners goes to those who have a wealth of knowledge and experience under the belt. They are folks that already have some life and business experiences in the work place.

Most profitable Internet business owners will tell you that a consistent, fresh, value-packed email newsletter is one of their key ingredients to success.

But you would be surprised at the number of businesses that don't have one.

Popular excuses for the lack of a newsletter include lack of time to write and mail one, the owner has nothing to say, customers won't read it, the business doesn't want to be confused with a spammer, and the cost of writing and mailing it.

Of course you will never know if a newsletter will be of value to your specific business until you try it, but for many it has proven to be the difference that has allowed the business to thrive.

Why?

Successful Internet business owners know that a consistent, fresh, value-packed email newsletter is one of the best marketing tools at their disposal in terms of both cost effectiveness and customer satisfaction.

Here are some tips that will help a solo business operator create and develop a valuable and profitable newsletter.

1) Before you begin publishing, answer these four questions:
- Who is my perfect customer? (My targeted prospect)
- What do I intend to accomplish? (My purpose)
- How can I be different and unique? (My specialty)
- What do I have to offer? (My personality, experience, skills, etc)

Some solo business owners have experienced great success by marketing their company and products off-line.

That may sound weird, counter-productive, or just plain wrong. You've got to figure that online marketing is the cheapest and most widely reaching form of advertising there is.

Well, I'm certainly not advocating that you abandon your online marketing strategy - that needs to remain intact.

What I would suggest, however, is that you think about all the ways to spread the word about your web site, brand, products, and your business in general - off-line in the physical environment as well.

One of the great advantages of being a blog writer (author) and a blog reader (viewer) is the fact that there are few hard and fast rules about what a blog has to look like, say, deliver, and accomplish.

Every blog is a little bit different and unique.

Some actually go way out on a limb and try to be extremely different to the point of overstepping the boundaries of good writing.

Nonetheless, blogs are a form of digital expression and learning.

By their very nature they are personal, custom, and a reflection of the blogger's preferences and wishes.

We've been discussing how to write a blog. I've given six suggestions so far that will help you to be successful and attractive to the readers in your niche.

7. As much as possible, include a title that grabs your reader's attention and forces him to stop and read more.

Some have suggested that the title is 80% responsible for the post being read. Some just skim through titles and short blog excerpts to determine if they want to take the time to read the whole post.

If your title is weak or sounds boring, there is a very good chance the viewer will skip on by to something else. Try to fit key words from your niche into the title if you can.

I read a news opinion column recently that claimed the great benefit of the Internet to small businesses was that it allowed every business to be built on the same footing - low startup cost and potentially unlimited exposure.

The article went on to say that if a business expected to compete in its niche online it had to give a lot of things away for free as that was the expected standard online these days.

Is the Internet business model really that different from the way business is done in the off-line physical world?

Do solo entrepreneurs really have to give away a lot of their valuable information products in order to attract customers and expect product purchases?

One of the greatest secrets to successful solo small business seems to escape many entrepreneurs.

If you are one that can't see the handwriting on the wall, I hope you'll take a lesson from this post.

Here is the secret: women drive most of the purchasing decisions these days, both online and off-line.

Now if you're a small business owner and are paying attention to the profiles of your buying customers, you will have recognized this trend a few years ago.

But it's still surprising to me that so many web site owners never seem to cater to ladies in their business or at their web site.

I have often made the comment, "You are the business." As a small business owner, you are the solo creator, founder, operator, and employee of your business.

Without you, and everything that you know, do, and are, your business is nothing. There is no business if you don't make it so.

I am a proponent of the solo small business strategy because I believe in digital information business as the "perfect" strategy for this day and age, especially for those that want to control every aspect of their life in the business world and beyond.

I think this is an important question that every entrepreneur needs to ask of him/herself. I'm not talking about turning a dollar bill into coins.

You've probably noticed that everything related to Internet business changes quite rapidly. It's business at the speed of light, so to speak.

Your niche market changes and morphs over time as new innovations come on the scene and old traditions die out.

You targeted customers change. It is a rarity nowadays to keep the same customers as regular purchasers at your site for more than a couple of years.

I had to chuckle a bit when I read the following statement in the biography of a local politician that was used to describe his philosophy:

"I've seen many changes in (community name) and I've been against most of them!"

He wanted to bring back "the good old days" when traffic was sparse, crime was low, taxes were much less, and folks were friendly.

Such may be the view of this old-timer, but it is a philosophy that can be very damaging to a company.

Most great entrepreneurs welcome change, embrace change, and seek ways to profit from the opportunities brought about by change.

If you were to ask me that question face to face, I'd probably do a double take and say something stupid like, "You have an advertising budget?"

You see, most small solo operators that I know begin business on a shoestring and a prayer. They spend as little as possible on their business in the hope that they can begin to grow revenues and extract operating income from that stream.

It usually makes more sense than maxing out a credit card with the hope that the new business revenue will service the monthly debt until the card is paid off.

Often, a business owner will have no specific marketing plan in mind. In fact, he may simply try to get the largest bang for the buck that he can buy.

Obviously, there are some subscription or membership models that make more sense than others. I'm sure there are profitable membership models in every industry and niche, but there are some models (regardless of niche) that seem to thrive on the subscription web site platform.

I was once a member of a professional organization that catered specifically to subscription web sites. I joined, not because I had a site, but because I was contemplating starting this type of business and wanted to learn all about this model prior to actually committing money to the idea.

I pulled out some notes I had written about the topic (because this organization is no longer in business) and I can share with you the five types of subscription models that are typically the most profitable.

It's only been since the late 1990's that marketers are able to look at the phenomenon of Internet purchasing.

It's really too short a time to accurately begin predicting more long-term trends and patterns that will spill over into the future.

Initially, most online prospects were hesitant to give up credit card information and personal data required to make a purchase. But by about 1998 or so attitudes toward security began changing and customers were more at ease in divulging their information.

As I have watched Internet business begin to grow and mature, I have noticed that certain recurring patterns seem to play themselves out over time.

Observing these patterns and keeping a careful eye on emerging trends will help the solo entrepreneur position himself and his business in a way that will benefit his revenue generation.

The U.S. economy is changing dramatically.

It's quite apparent that geography and physical boundaries are becoming less and less critical in company strategic decisions and plans.

Large industrial companies are moving overseas where cheap labor and sometimes relaxed standards or lower taxes allow them to produce more using less.

New companies are springing up in the U.S. to take their places - but these firms are different. They're knowledge-based and their growth is driven by intellectual capital.

Often these knowledge firms gather around one another in clusters in order to feed off each other and create a community were they rub shoulders on a daily basis.

If you have a business based in the U.S. and you pride yourself on having the lowest prices in town (or in your industry), are you ready to be severely challenged?

One of the most evident changes that the U.S. economy has undergone in the past 15 years or so is the flight of industrial and manufacturing companies away from the U.S. Why?

Well there are a lot of reasons, but the basis of this exodus is the fact that labor in the U.S. is increasingly expensive and hard to find.

Years ago there were some business characteristics that, if exploited, propelled a small business into the limelight and fueled its growth for years into the future.

What were some of these characteristics?

If your business had the undisputed lowest price in town, you were often rewarded with lots of sales and the revenue to expand your operation.

Some businesses grew quickly because they had access to unique manufacturing processes - those that allowed them to produce products faster and at a lower cost than the competition.

One of the true challenges facing every Internet business is the process of turning prospects into paying customers.

Lots of people can be directed to a web site by various means and incentives - but getting those prospects to spend money with your business is a whole different proposition.

How do you optimize your conversion rate - turning lookers into buyers - that certain percentage of surfers that will actually give you a credit card number and deposit their money into your bank account?

We'll save the details and numbered lists of tactics and strategies for another day.

What I wanted to get across as your sole "take away" (bit of wisdom you can use in your business) from this discussion is:

Regardless of the size of your marketing budget, there are some business principles that should guide what you do, when you do it, and how you bring together the various elements of your business marketing.

The tendency for many new small businesses is simply to strike out and begin spreading the word about your product or service in a random hodge-podge manner, jumping from this to that depending upon where you think you'll get the most bang for your effort.

Your marketing "plan" has no real thinking behind it . . . you just figure the best you can do is to spread the word as quickly as you can to as many sources as you can and hope for the best.

Now that game plan certainly beats doing no marketing at all, but it lacks the leveraging power of a unified and comprehensive approach that ties all your different marketing efforts together and cements your brand in the minds of your customers.

Of course the Internet small business has many formats to choose from when advertising its products and services.

I believe using a variety of methods is generally preferable to always relying upon one format. Your customers may tire from the same looking message received repeatedly.

One of the most effective selling formats is the personal letter from you (the small business owner) to the customer. It's a proven strategy that often works better than any other because it's:

(1) personal - most of us are much more likely to buy a product that is personally recommended than one we have no human tie to;

(2) intimate - we feel that a personal letter is not something that would be shared with lots of other people, hence we view it as tailored to our own needs or geared to our own circumstance (even though that may not be the case since the same "personal" letter might be sent to thousands of prospects);

What I am about to say may strike a chord of discontent among many of you . . . but that's okay.

It will bring to light a strategy that many of the Internet's most successful and profitable business persons have adopted on the road to increased business and nice incomes.

I will ask the question again, "Who gives out points for creativity and innovation?"

Most entrepreneurs and new small business owners feel that in order to be successful at Internet business, they must create or invent the next unique and valuable product - something different from all others in the same niche market. I beg to differ.

Now I am certainly not opposed to being creative or innovative, all of the other things being equal, it's a real blessing to have these personal characteristics manifest in your business. . . but . . .

Most often though, success is found in other ways. Here are some examples:

It seems that the new American Dream is to own a business of your own. No longer is it much of a dream to own a single family home. Everyone seems to have one these days.

I want to caution you, though, that you need to be very cognizant of why you are going into business for yourself.

Of course there are many different reasons why you start a solo business.

But when an entrepreneur tells me that his main reason for going into business is so that he can get way from his demanding boss – I begin to see some red warning flags about that person.

I wonder if he really has what it's going to take to be successful as a solo small business operator. Why?

Affiliate programs have proven to be an important additional stream of income for many small Internet business owners.

It is not a "cure all" for lack of sales at your own web site as some self-proclaimed gurus have stated.

You must first determine if adding affiliate sales to your overall marketing strategy is a positive step or one that will detract from your web site's mission.

There are some types of business, and certain niches, where selling other's goods will not help your own cause.

This may seem obvious, but I see this mistake being made all over the Internet - don't sell competing products or unrelated (to your niche) products in your affiliate program.

I like to quiz solo business owners about how they spend their time in a typical week.

That's about the right length of time (seven days) to measure both simple and complex tasks that the owner completes.

I find that most do very little active marketing. I believe that's a big mistake for a small business. But here's an even bigger one:

The tendency for most solo business owners is to focus on extending "reach," the breadth of the company's range of customers. They try to market to prospects that are new to the company.

Big Madison Avenue advertising agencies need to know what customers think about specific companies (their clients) and the products and services they sell.

They create branding messages, images, and positioning for these companies that affect how the business is perceived by the general public.

Such information can be helpful to a small business as well; however, most small businesses are not in a position to be able to afford this level of outsourcing and detail in their marketing.

Still, there is an easy way to check on consumer sentiment about the companies that do business in your niche.

It seems that when most folks think about starting a new business, they consider what product or service they might sell to the consumer.

Everyone is familiar with consumer goods and most of us relate to them because we use them in our everyday lives.

We see and hear about these products in TV ads, radio spots, in the newspaper, and on signs and billboards.

We naturally begin to think about the products we use and how we might be able to come up with a better version or maybe we think we can sell consumer goods in a more effective way than they are being offered to us.

It might pay for you to change your thinking slightly and begin to contemplate what you might have to offer other businesses.

There are some advantages to avoiding consumers and simply dealing with businesses in your niche.

Owning a small business is the new American Dream. A recent national survey found that nearly 60% of Americans listed owning a business as high on their wish list of things to accomplish, even higher than owning a home.

But how many of those same folks are going to see their dream happen this year, or next, or the next . . .?

If you have this same dream of creating and owning a small business, there's a very high probability that no one in your lifetime is going to step up and hand you your own business.

If you're waiting for the right opportunity to come knocking, I doubt that you'll recognize it.

You see, that opportunity is standing in front of you right now, staring you right in the face.

I believe that every business has the opportunity to "make a difference" in the world today, even if only in a small way.

There are lots of ways of doing that besides merely providing valuable and useful products and services that help people and make their lives better.

By being productive and profitable, a company has the opportunity to contribute to the economic stability of the city and region in which it operates.

Small businesses will also have a number of opportunities to become socially responsible.

Here are a few ideas for the small business owner:

It seems somewhat incredible that many entrepreneurs go into business without knowing exactly their true business purpose.

Have you ever taken the opportunity to boil down your purpose to its very essence?

"What is my business?" Try to find an answer that covers all the bases in just a word or two. Usually that's a very challenging task.

Your company may sell a number of different products and services and it's purpose may be multi-faceted. Here's maybe a different way of defining what it is that you do.

One of the things that small business owners often forget is the fact that customers come to a small business often for the experience, not just for the products or services that are offered.

Yet many small businesses don't capitalize on that fact. Instead, they try to act like large sterile non-personal corporations. Let me give you an example of what I'm talking about.

I was recently in Park City, Utah with my wife and family. We had made the one hour drive from home specifically to walk Main Street. For those of you unfamiliar with the place . . .

Nothing grabs a prospects attention like seeing his own name printed in a hand-written letter from a friend.

When a business customer feels like he is appreciated, singled out by the owner for some personal attention, and given the opportunity to join in the membership of a group of "insiders," he will likely commit to being personally involved in the niche with this business.

Personal involvement invites activity in forums, registration as a member of a community of serious like-minded folks (either free or paid), and status as a preferred customer (one most likely to buy products from the business.)

Most of us have been taught to value "more" over "less." The more we have, the better off we are.

If two of something is good, then surely three of that same thing is better!

In the Internet world, quantity often means little because it is so relative depending upon the context in which it us used. Here's an example.

Most business owners would think that being able to contact 5,000 prospects in a single sales pitch campaign would be a big deal. In the offline world that is certainly the case.

But if your message is being broadcast via email, and you're trying to choose between two options (say, for instance, sending your message to 45,000 prospects compared to 50,000) that extra 5,000 may not be a very significant amount.

I wanted to mention the case for quality over quantity related to renting lists of prospects from a list broker.

Whether you decide to publish information in a paid newsletter, a "members only" web site, or an email or notification service, the questions you'll have to answer are basically the same. Why do you want to do this?

Is the decision based on your love of the niche and desire to share what you know about it? Is it because you already have the advantage of possessing the knowledge and experience that will be needed?

Are you trying to gain a dedicated group of subscribers so you can offer them niche products? Or is the decision simply one that allows you to start a business and earn a living in a niche of your own choosing?

Whatever the reason, there are business principles that you ought to think about prior to committing much time and money to your new venture.

Keeping your valuable information behind locked doors and only giving access to those that pay you for the privilege is the basis of the membership or subscription web site model.

As the owner of a membership site, you will have to determine how to best handle the security of your information and still make it convenient and easy for your paid members to get access.

Here are the usual approaches that I've seen and dealt with in my Internet experience.

Sorry for that title, especially if it offends you in any way. I use it for one purpose: to draw your full attention to the importance of the F-word in small business. That word is "focus."

More than anything else, entrepreneurs need to develop focus in their approach to every aspect of what they do. If the business owner can't focus on what he is trying to accomplish, his efforts will be severely diluted and wasted on things that don't matter to his business.

In no other business is focus so critical as it is in solo business. Why? In solo business, if you don't do it, who else will?

If you don't dream it, or create it, or organize it, or set it up, or follow it through, or finish it . . . whatever "it" happens to be . . . "it" doesn't get done.

Regardless of the information subscription niche that you choose as the subject of your business, you will need some type of web site software platform.

In another post, we discussed the five usual platform options available to the small business.

Which option is right for your business will depend upon your financial capability, the functions that you want in the site, the type of information presentation you deliver, and your own capability to maintain and operate the software and web site.

But whichever alternative you've narrowed your overall model choices down to, you will still need to choose between many specific company products.

If you were to hear this complaint (which by the way, I hear very often) what would you guess the business owner was really saying?

Was he saying that he had a great product, but his targeted customers were just too dumb to recognize it and hence they weren't buying?

Or was he lamenting the fact that he was not selling to the right customer niche market?

Or maybe he was charging too much for his awesome product and nobody wanted to buy at that price?

Or could it be that no one was hearing his sales message and seeing his ads and therefore he was not making sales?

The other day I spent some time at Borders, the giant bookseller franchise that I often frequent when I'm searching for some Internet selling tips and advice that I can't find in the books on my own bookshelf.

Borders is a cool place, much like a mini library where the atmosphere is pretty laid back and browsers are free to pull a book from the shelf and sit down to read a chapter or two.

I must admit that Borders' intentions are obviously to sell books rather than play the role of a library for the cheapskates (like myself) who usually purchase books online at Amazon. But still, they don't seem to mind too much if I'm there and generally walk out empty-handed.

Anyway, I was in Borders checking out the latest books on marketing and advertising on the Internet. I was a little surprised at what I found.

Every business needs to identify something that sets it apart from all other businesses in the same niche.

This principle is called the USP or "unique selling proposition" by some, and others call it a variety of similar things. The principle is simple: you should attempt to capitalize on some characteristic or trait in your business that you can be known for -- some differentiating aspect that only you can claim.

It seems in almost every industry niche there is at least one business that desires to claim it has the lowest prices. It often brands itself with the slogan, "we will not be undersold."

To me, that is exactly the wrong message that a solo business ought to extend. My feeling is that solo businesses will almost always have difficulty trying to compete on the basis of product pricing.

One of the great advantages to operating a solo business is that you, and you alone, control what transpires in the business. You make all the decisions, you set the rules, and you alone reap the business spoils.

Solo business appeals to many people, not because they're anti-social or paranoid about taking on business partners, but because they see distinct advantages in the lifestyle and daily routine of the owner/operator. Many prefer to work at home, work from a laptop, or enjoy the autonomy that a solo business provides compared to the "impersonal" nature of corporate society.

But for all the advantages of the solo business model, there is one distinct disadvantage that surfaces for some operators. It is the fact that some become so engrossed in their business that they never step out of it to check the reality of what they're doing and to look around and see what else is going on within the market.

A friend of mine that worked radio and even a little television, but now owns a very successful Internet marketing business, once confided in me, "The trouble with business marketing is there's just too much of it!"

Oh, how true it is. The reason we all have to work so hard at our marketing is the fact that all of our competitors are working hard at theirs.

If you want to be heard, you must speak up! But exactly how you do that depends upon your business, your skill, and your customers. Let me explain.

Typical mass marketing where fast food restaurants, brewing companies, and auto sellers spend their gargantuan media budgets, is a continuous barrage of one ad message after another, each one intentionally shouted louder than the first in hopes of catching our attention.

I believe in small business! I believe in entrepreneurs!

I believe that anyone can create and operate their own successful small business if they will choose a viable niche and apply sound business strategies and principles (which you can learn here).

My favorite solo Internet business strategy suggests you create an information-based business around your education, training, interests, knowledge and passion.

So what is this "passion" I'm talking about? Does it mean you have to like the subject of your business?

Well, not exactly. You see, passion is much more comprehensive and deep than simply "liking" what you do.

Maybe I should have titled this "Tips from the underground" or "Marketing secrets that few businesses discover."

These are not the kinds of tips you find in textbooks or "how to market your business" courses or articles.

Yet, many of them are common sense based and really pretty logical in their thought and implementation.

So here you have some of the most simple, down-to-earth, practical yet seldom followed ideas that will boost your marketing traffic and success almost immediately.

Just a few years ago, solo business owners took advantage of the fact that they could market their goods and services online all across the continent.

They lauded the fact that a small time business owner could now effectively compete with other businesses around the country because the Internet removed their geographic boundaries.

But in today's economy, such thinking limits the opportunities you have coming at you from all around the world. Because Internet business is still in its infancy, it's not too late to at least start thinking about gearing up for global business, even if you're just a Lone Wolf working from home.

We're discussing the shift of online buyers toward countries and languages outside the United States and the implications this global business trend has on your solo operator small online business.

Here are a few more things you'll want to think about as you contemplate the coming years and the non-U.S. marketplace.

3. Most of the research that has been done regarding online buyers only takes into account those who have already proven themselves as buyers, in other words, they've previously made at least one purchase online.

But what about the millions and millions of potential buyers there are in those that are: (1) new Internet users all over the globe that are just now getting, or will in the near future have, access to the Internet, and (2) not yet online buyers but will become such in the future?

Buying trends emerge online over time to give business owners, product developers, and marketers clues as to the kinds of things that sell and the strategies that perform best in putting the products in the hands of the customer.

One trend that many have noticed of late is the attraction of "simple and easy" with regard to online purchases. It seems that the public prefers to buy products that are easy to use, easy to understand, take little or no set up or skill to activate, and that are simple to maintain.

Why does this trend seem to be so prevalent? Is it that the population is generally lazy? Do we not have the time to worry about learning to use and care for things? Are there better uses of our discretionary time?

As we all know, the Internet has spawned a huge new industry of journalists known as "bloggers" who daily write and publish opinions and news in every imaginable niche.

Web logs, or simply "blogs," give the author a public soapbox or microphone from which he/she can express, educate, instruct, inform, sell, comment, advertise, or do just about anything else that can be done on a regular web site.

Some authors of blogs have gathered quite an audience and engaged large crowds of daily viewers. Anytime a captive audience is involved, shrewd business minds come up with ways to monetize the experience.

Entrepreneurs are always thinking and scheming about ways to make a buck. That's what they do, isn't it?

Here's my favorite definition of an entrepreneur: he's a guy that has a one-in-a-million idea, a business plan that shows profitability in year 3, and no money!

Now we are seeing the rise of "blogpreneurs," the authors that are attempting to monetize their daily blogs.

Some are succeeding, to at least a certain degree, and others are finding the road a bit bumpy.

Blogs, like most every other type of Internet web site, gain value, grow, and even thrive when they are heavily viewed.

The more traffic a blog receives, the greater the chances for continued relevance and possible revenue generation.

Of course, money and income don't drive most blogs.

Typically bloggers are content with having their own soapbox to publish their opinions and feelings to the world (or at least those who care to visit.)

Bloggers are also finding that most search engines seem to like blogs. Why?

The owner of a solo digital information business is the perfect candidate for a targeted niche blog authored by the business owner and directed to support and advertise the business and the product.

Remember that the solo business owner is generally an independent, a free spirited thinker, one who prefers to do business alone without the constraints of employees, physical overhead, or management induced policies and rules.

This is exactly the profile of a successful blogger: one that is not shy about forming his own biases and opinions based on his life experiences and then publishing and sharing his knowledge and ideas with other like-minded nichers that hunger for the same type of information.

Writing enticing sales copy for ads, web sites, newsletters, etc. can often be a daunting task because so many different approaches seem to work equally well at a given time depending upon the target audience, the product being sold, the venue, etc.

At other times, nothing seems to work well. You scratch your head wondering if there is any way possible to make your copy stand out and seem appealing.

It's like trying to sell sand to a nomad in the desert.

Here's a little "trick" to try the next time you get stumped and are not sure how to approach the task.

Actually, it's not really a trick but just a different way of thinking about your ad layout.

When business owners develop a service or product that is designed for a highly targeted audience, they often struggle to find enough prospects gathered in one place to design a marketing strategy for the group.

Typically the marketer turns to pay-per-click ads on the Internet because he can use his keyword lists and target his message to the surfers that are looking for web sites or products that are in the search engine results pages.

Another popular approach is to identify targeted ezines or newsletters that offer advertising.

The readers of these publications will have some common desires, passions, or tastes that the advertiser can appeal to.

One of the keys to selling products online is to somehow personalize your approach to the prospect.

Impersonal, sterile, boring sales letters and advertisements aren't attractive and convincing.

They tend to put the prospect to sleep. Unless the prospect is already sold and anxious to buy one particular product, he will not pay much attention to generic and faceless advertising.

On the other hand, have you ever noticed how friendly people attract a crowd?

Their demeanor and friendliness are compelling! They act like magnets for most of us because we like being around upbeat and happy, gregarious people.

Online business in today's marketplace has many advantages that the small business has never had in the past.

The challenge for the business owner is to take advantage of these advances and use them to grow his business in ways that direct competitors either don't know about or are too lazy to set up.

The advances are only an advantage if they're put to good use. That's why they are so powerful to you - because you know the strategies and can implement them into your business and others in your niche won't.

Have you ever noticed how customers like to be given very specific instructions or detailed directions from those they consider to be an expert?

I used to work retail in the sporting goods industry when I was a struggling college student trying to get my education and support my young family.

My great passion and hobby was fly fishing and I took every opportunity I could to help fly fishermen who came into the store to become better at "my sport."

I was an evangelist, a mentor, and an instructor for the sport of fly fishing even though the store was paying me to be a salesman.

Often small business owners have little or no formal training or skill in advertising and marketing their products.

Whenever they write copy, whether it be advertising, a press release, narrative at the web site, or in answer to client's questions, they tend to be driven by the facts.

Business minds just naturally are tuned in to think in terms of facts, numbers, dates, deadlines, instructions, policies, etc.

These are the details that a solo operator has churning around in his mind every waking moment it seems.

Here's the problem, in terms of marketing at least, with this mindset.

Grab any piece of junk mail and take a quick look at it.

You will probably notice one of two things: either the copywriter hits you right between the eyes with his offer up front, or he forces you to read through the ad to locate the offer which will invariably be hidden at the tail end.

The first strategy is employed to qualify the potential buyers from the "just looking" crowd.

The sales copy is very straightforward and pushes the prospect early to decide if this offer is for him or not.

If the viewer has a genuine interest, he will continue reading the ad.

Of course you would want to do that. Here's why!

Everyone likes to be stroked. We all enjoy the praises of others and the acknowledgement or validation of our own talents and worth.

Even celebrities gush over fans that sing their praises and idolize their image.

You can use this knowledge to your advantage in the online business world.

Here's how you do it and why it's a good idea.

Do you remember that line from radio and TV advertising of yesteryear?

You don't hear it so much anymore, but sponsors remain an important part of many companies today, both private for-profit and non-profit.

Have you ever stopped to think that your little solo business may have the opportunity to reach a lot of potential customers by becoming a sponsor?

Here's what I'm suggesting:

Don't mistakenly believe that corporate press kits are something reserved for the "big boys" of the business world!

Press kits can be prepared and distributed by any company and they are a great way to get some positive publicity for your solo business.

The idea behind a press kit is to present the media with information and facts about your business in a way that will make it easy for them to publish your story.

You're trying to give them exactly what they would want to see if they were coming to you on their own looking for details about your business.

One of the authors in the Know More Media network of business blogs, Maria Palma, asked an important question of each of the authors in the network that owned a business.

It went something like this: "What is your definition of service?" She runs the blog at Customers Are Always and was interested in getting a wide cross section of responses from the dozens of business writers in the network.

I thought it would be interesting to contemplate the question and make a contribution from my point of view and considering the experience I have had with service in the solo business sector and environment.

As the name implies, an advertorial is a cross between an advertisement and an editorial.

So why should you use this strategy in your sales process?

Some marketers claim that advertorials pull up to 5 times better than regular sales ads.

They say that the public is fed up with most regular advertisements penned by over-zealous copywriters that exaggerate claims and specialize in making products and services seem to be something way more than they really are.

There's a very interesting phenomenon that often takes place in small business environments that to some extent can be predicted.

Solo businesses that roll along from day to day and week to week, never trying new methods or strategies, never experimenting with radically different systems or marketing, can be pretty much assured that their results will remain steady and predictable.

I have noticed that it's at times of greatest change and upheaval that some businesses make their greatest leap forward.

In essence, the business owner decides to depart from former or traditional ideas and methods and strike out in a new direction, or with a completely different approach.

The manufacturers of the industrial era had at least one thing in common: they found that mass production could cut both product costs and production times by substantial amounts when work was compartmentalized and the flow of assembly was orchestrated to bring all the parts together at the proper time (on the assembly line) and sequence.

The expectation remains today that products can be made and delivered to the customer in record time.

You order a digital camera over the Internet today on your lunch hour, even from a dealer thousands of miles away, and you should be able to have it delivered to your front door by noon tomorrow, if all goes well.

One of the surest things besides death and taxes, is the fact that change will occur in your business niche. It's inevitable.

Markets for products and services evolve over time.

Innovations in products and technology create new markets and make previous products obsolete.

Changes in economics, politics, and consumer appetites constantly force upheaval and churning in niches.

It doesn't matter that you have a successful product or a profitable business.

Sooner or later (and it's usually sooner), the market that you're in will change and the profits that you're now amassing will dwindle.

A lot has been written over the past ten years about business owners as risk-takers, and the characteristics or qualities that they possess which allow them to be successful in what they do.

But very seldom does this skill show up on the lists that writers prepare extolling the virtues of the top entrepreneurs.

Yes, persistence, attention to detail, willingness to take a risk, and determination are all candidates for the usual list of "must have" qualities for the successful business man/woman.

But there is another ingredient that I have found to be most important - even crucial - to the success of the creator of small business.

Creating and operating a new business can be an extreme challenge.

There are so many details to worry about, so many things that can go wrong, so many unknowns and variables in every niche market . . .

It is a daunting task to undertake such an unnerving challenge.

New businesses require huge amounts of time, owner effort, and uncommon commitment.

Some don't even begin to pay a return on the initial investment for many years . . . and others never do provide a return.

The popularity of survey results in a specialized niche is undeniable. Customers and prospects alike love to be part of a survey and then look at the results.

Often they compare their own responses with those of the survey to see if they have similar or differing opinions than the "group."

Surveys that are not targeted, i.e. those that ask very generic and general questions, are often ignored or disregarded.

Most people feel they are a waste of time because the respondent is not interested in the subject and could care less how the masses feel.

If you're a blog author, you've probably contemplated what, why, and how you write.

It seems to me there are several different purposes for publishing a blog and depending upon the purpose you choose, the format and content of your blog will differ significantly from other blogs, even in the same specialized niche.

First, let me say that some blogs I've read seem to have no real purpose. The author might have decided, on the spur of the moment, to start blogging because he wanted to express his opinions to the world. But for what purpose?

If you've read any of the material I suggest about marketing a small solo business, you know that I am a firm believer of very targeted marketing to customers that have shown an interest in your business or products.

I don't like the "shotgun" approach where you blast away at any live body hoping that a certain percentage will have some further interest in your message.

It just doesn't make sense to do that and in an age where spam and interruptive advertising is so common. You (your business) are likely to be labeled something that you don't want to be.

Wouldn't it be great if you (and your solo business) were on the Rolodex of all the local and regional newspaper editors?

Would you like to have the Chamber of Commerce and the local Small Business Development Center calling you whenever they needed material for a story?

Most small business owners don't have the luxury (and the serious advantage) of being a household word around local community business circles.

In fact, many owners disregard the media altogether thinking that they will never be contacted or receive publicity because no one cares about their business.

I'll have to be careful with this post because some business owners will think I'm giving some very poor and bad advice about growing a solo business.

Nonetheless, I need to warn you of a temptation that appears before almost every new business owner that gains some traction and realizes some measure of success in his solo business.

Here's the temptation:

Once you leave the corporate world (or any kind of job where you're an employee for someone else) for the adventure of solo business, it only takes a day or two before you realize that you're standing naked in front of the world hoping that somehow others are going to notice your business.

You're naked because all of the props, network ties, and support infrastructure that typically come with a large organization or business are suddenly gone.

It's like standing on a street corner with nothing more than your naked self to give the world.

Yes, you can replace your props over time and focus the attention away from your own nothingness and exposure . . . but it will take time and a fair amount of effort.

In our previous discussion, we talked about the fact that a new business owner cannot rely upon "the corporation" to provide him with contacts, invitations to events and groups, company resources, credibility, etc.

When you strike out on your own, you're basically naked!

Here are some ideas to help you, as a solo business owner just getting started, develop your own business network and support system.

Here are some additional suggestions on ways to begin a business network of contacts and support if you are creating a solo business:

4. Leverage the resources and networks of others as much as possible. Whenever you locate a new contact person be sure to ask if they have other contacts that might be of interest to you and your new business.

Because your contact will most likely have been in business in this niche longer than you, he may know of additional networking contacts that he will share with you that could be a great resource for your business.

Here are a few more suggestions of ways to begin a business network of contacts and support if you are creating a new solo business:

7. Own your failures. If you've been an employee of a business that has more than a few employees, you know that often failures in specific campaigns and projects are bantered about without anyone owning up to the blame for the failure.

One person after another deflects the blame from himself and directs it toward another employee.

Soon, the failure is everyone's fault - and thereby - it becomes no one's fault.

Why am I so passionate about solo Internet business?

There are many reasons that I can think of - but there is one that stands out in my mind as being particularly important.

It is the notion that the individual in our society has great personal power.

Some believe that all the business power resides in large corporations. After all, they have the money, talent, and clout to be taken seriously by the public.

They have the wherewithal to perform important research, market to endless crowds, and develop unlimited technological products.

I'm going to tell you about some marketing tactics that every solo business owner can use to reach a broader market and ramp up online sales.

In fact, these marketing methods are so important and profitable that I'm going to do several posts in this series to give you some further ideas and examples of how to implement this strategy and hopefully I can get your creative juices flowing to think of your own promotions related to the niche your business works in.

But before we get into specific strategies, let me tell you exactly what "piggyback marketing" is and why it can be such a powerful sales tool.

In the previous article, we began our discussion of some marketing tactics that fall under the title of "piggyback marketing."

With this strategy, you have the opportunity to "piggyback" your marketing message with other products, sales messages, a service, or a bill.

Your marketing "piggybacks" with something else that is going to be delivered anyway and can be thought of as a "bonus" or gift by the prospect.

Free coupons are a perfect example of the piggyback marketing strategy.

You come up with an idea for a free coupon to something in your business and offer it as an "include" in the mailing being done by your partner.

In the previous two articles, we have been discussing some marketing tactics that fall under the strategy of "piggyback marketing."

With this method, you have the opportunity to "piggyback" your marketing message with other products, sales messages, a service, or a bill.

Your marketing "piggybacks" with something else that is going to be delivered anyway and can be thought of as a "bonus" or gift by the prospect.

/>We are continuing our discussion of some marketing tactics that fall under the strategy called "piggyback marketing."

With this method, you take the opportunity to "piggyback" your marketing message along with other products, sales messages, a service, or a billing.

In essence, your marketing "piggybacks" with something else that is going to be delivered anyway and will be thought of as a "bonus" or gift by the prospect.

We are continuing our discussion of some marketing tactics that fall under the strategy called "piggyback marketing."

With this method, you take the opportunity to "piggyback" your marketing message along with other products, sales messages, a service, or a billing.

Your marketing "piggybacks" with something else that is going to be delivered anyway and will be thought of as a "bonus" or gift by the prospect.

Think back to the time you had your first thoughts about working for yourself by creating a business.

You probably followed your dream and started a lemonade stand out on the front curb, began delivering newspapers so you'd have some spending money, or borrowed Dad's lawnmower to take your lawn care service to the neighbors.

In it's early and very basic form, entrepreneurship means you have an idea of a way to earn some money and you act on that idea or follow through to the point that you do the work and reap the reward.

Here's a quick tip that I've used on several occasions to get me over the direct marketing hurdles of creating a winning headline, effective ad copy, layout questions, developing a good offer, finding the best sizes, etc.

As a solo business owner, it will be up to you to perform the direct selling and marketing tasks that larger companies usually hire professional agencies to handle for them - at a usually high cost.

You will have the choice of accomplishing your advertising campaigns either in-house (meaning you will do it yourself) or by out sourcing the job.

Both online and offline small businesses can create and distribute product and service offerings very cost effectively with coupons that are designed to do all of the following things:

1- Collect the name and contact information of the respondent,

2- Provide an incentive for the user to contact your business,

3- Brand your company and it's products (services) with your unique tag line, logo, and web site URL,

Both online and offline small businesses can create and distribute product and service offerings very cost effectively through the use of coupons distributed to their niche market.

Coupons are generally seen as having great value, are welcomed over advertising that merely asks for a visit to the business during a sale, and are considered as a scarse commodity - there are only so many coupons printed and distributed at a time.

They also typically include a purchase deadline of some type which motivates buyers to make a purchase now rather than later.

Here are the layout and form ideas that others have used most successfully in coupon campaigns for small businesses:

Marketing your solo business with coupons can be a very effective selling strategy if you incorporate some of the time-proven and tested principles that other marketers have learned about this special kind of advertising.

Coupons can the open the door to better customer relations, more back door sales, and greater communication with your valued customers.

Here are a few more tips that will help any small business owner make his coupon campaign a success regardless of the product or niche he's in:

A friend of mine inherited a small gas station from his father.

The mechanic's blood (oil?) ran through the family genes I suppose as he and two of his younger brothers all worked for either car dealerships (in the service department) or garages in the area.

At the passing of his Dad, Trent decided to quit his job, take over the ownership and management of the business his father ran for many years, and see if he could make a go of being his own boss.

That was the response I got when I suggested this as one way a solo small business owner might spread the word about his company without spending a fortune on advertising.

The owner had a small consulting business (principally conducted over the Internet) in the human resource management field - he specialized in coaching mid-level managers and other mid-career white-collar employees in making job changes.

He was always looking for new ideas on ways to expand his clientele.

What I'm about to describe to you is an actual example of the creativity and ingenuity of a small business owner.

I am changing the names of both the owner and his niche because I am quite sure the owner wouldn't want me divulging this information about him or his business.

Nevertheless, this is a true story and one that you may or may not want to use as the basis of your own similar effort to get your business known and to drive more traffic to your web site.

If you've been doing business on the Internet for any length of time, you've undoubtedly heard the term "sticky" or "stickiness" used to describe the ability of a web site to engage it's audience.

If a site is sticky, it is one that attracts customers and keeps them at the site for unusually long periods of time. Sticky sites are a good thing!

Why? The reasoning goes that the longer you can keep a customer, the more apt that person is to eventually make a purchase and to make additional return visits.

For a long time I've felt that the future of entrepreneurship in the United States is very bright. And contrary to many that feel this nation is headed toward an economy based on mega-corporations and giant conglomerates, I've always believed that the key to a strong national economy is a growing and prosperous small business sector.

Of course, an important element of small business is the solo entrepreneur, the one-person company that thrives in a very narrow and focused niche with a business built on the delivery of fresh and detailed information.

Those that have followed this blog know that I am a huge proponent of doing whatever possible to spread the word about your business and products via public relations activities and press releases.

I've blogged on the subject a number of times. Why? Because a small business desparately lives and dies on other people's advertising.

By that, I mean that your business can languish in obscurity or rise to great heights simply by the press and acknowledgement you receive from high traffic and "trusted" online sites.

Small business is never easy.

I don't care what tales and stories you hear of entrepreneurs coming up with the perfect idea at the perfect time.

Most such tales are just that. Millionaires aren't typically created overnight and they don't automatically or magically appear when an Internet company goes public.

So to suggest that a great piece of entrepreneurial advice and wisdom can be boiled down into three tiny words is really heresy in many ways.

You may or may not know about "pay per click" advertising.

In the world of Internet marketing, it has become one of the mainstays of the Internet marketer's arsenal of advertising alternatives.

The basic idea and concept is simple: As an advertiser, you pay for the number of "clicks" you receive to your website, advertisement, banner, marketing article, etc. The search engines send you traffic (someone who "clicks" their mouse on your ad as they search the Internet) according to the pre-established cost that you will be charged for every visitor or impression your advertising accumulates.

When you think about this concept, it really makes great sense. You pay the search engines to send you a customer looking for what you are offering.

There are, however, some increasingly difficult challenges that make this kind of advertising a very tricky proposition.

You may have know someone, or read about a particular circumstance, where the advertiser wasn't careful and "lost his shirt" on his PPC advertising campaign.

Every small business owner wrestles with understanding how to increase his business.

The bottom line is this: "How do I bring additional revenue into the company?"

Well friends, you have just two choices: sell more or charge more.

Regardless of how complicated you try to make this puzzle, these are the only two things you can do to increase your business.

Everything else you do supports your ability to make additional sales or charge more for the products and services you sell.

Now comes the critical question: "What can the business owner do to increase sales?"

Often entrepreneurs and small business owners have a difficult time trying to keep from being "stale" in their businesses.

By that, I mean they struggle to come up with fresh ideas, new and unique products, and creative solutions to the problems and wants of their market niche.

Many feel that they must continue to sell the same old things they've always sold, that they have no way of being able to offer brand new services or goods.

I've often asked myself this question. It seems that when I was younger no one talked about individuals owing and operating a business without employees to help share in the work.

Here's what I've come to conclude: solo business is possible today because of the tools and resources we all have at our disposal to leverage the workings of the business.

Said another way: The business owner of today can leverage his personal time and effort in running the business (through automation of tasks) such that, by himself, he can accomplish the cumulative tasks of all the other business employees of yesterday.

Like most new and innovative things, Internet business for many people seems to be nothing more than a fad, a fancy, a fleeting hot topic that will soon cool off and die in obscurity.

Many computer savvy folks have yet to make a purchase online and some still hold to the notion that the dot com era will soon be over for good.

They reason that e-commerce online is not secure, too much of a passing fantasy, and something that they can easily do without.

One of the most overlooked steps in web site publishing, product creation, and article writing is the "chore" of first doing market research.

It's a chore to most people and therefore it is often neglected or shunned altogether because performing the research takes time, a certain amount of "know how" and definitely some amount of your precious time.

But the consequences of not first doing research are almost always negative and will certainly cost you time and money in the long run.

Who hasn't received a mailer that included an offer to purchase a product or try a service with the stipulation that all you have to do in order to activate the offer is peel off a pre-printed label and stick it in the box marked "I ACCEPT" and then send it off in the mail?

Direct marketers send millions of these post cards or printed coupons everyday and have been doing so for many, many years. Why?

Simply because they get response!

I have often been asked about the effectiveness of "buying" customer service in a small solo business. Solo owners want to know if putting forth the extra effort to become stellar at giving outstanding customer service will really increase their business bottom line proportionate to the cost of taking the time to rise above mediocre or "standard" and expected service.

There is no doubt that excelling at customer service carries a cost and every business owner must absolutely be keenly aware of all the costs associated with her business. But my feeling has always been that an owner can't afford to decide whether she will choose excellent customer service or not . . . that decision was already made when the owner decided to go into business!

You see, customer service is a mindset, a style of doing business, a method of operating that shouldn't be thought of as an added component to a business that can be turned on or off at the owner's whim.

I'm going to give you the URL (web site address, in case you're unfamiliar with the term) of a great resource for brainstorming small solo business ideas. There are many other nice features and helps at this site, as well, so be sure to browse around and spend some time there when you have a few minutes.

There is an index with 27 main categories of small business ideas. You can click on any of those main links to be taken to a more specific targeted business idea. For instance, one of the main categories that might be of interest to a lot of home solo operators is one called "Arts and Crafts."

Clicking on "Arts and Crafts" will take you to a new page (two pages actually) that has an index of 74 (at the time of this writing) arts and crafts related businesses. Here are just a few interesting examples: art prints, belt buckles, charcoal portraits, coloring books, hand painted pots, lamp shades, mirror art, seashell jewelry, wall murals, wind chimes and wood carving.

In my travels today I ran across a great site online that should provide a nice resource for you as a small business owner. At the very least, you can use it as a consumer to find just about any kind of product or service imaginable.

Often, solo business owners are in need of a particular service or piece of equipment that may not be available locally or within the surrounding area. Not to worry . . .

This resource I'm talking about is a business directory of sorts. What makes it such a good resource, however, is its search capability. You can search in any state or city in the U.S. and get great information about the business supplying the information.

Now searching for any type of service or product is a breeze. Not only will the search include the name of the vendor, it will also allow you to find all the contact information you need, web sites, email addresses and what kind of local competition there may be for a product.

Regardless of the product or service you want to sell online as a solo business owner, you will be confronted initially with the task of choosing a viable niche.

Not choosing a niche would be disastrous. You must focus on defining your customer market, the products you are going to sell, and your USP or unique selling proposition.

If all you have at this point is the thought that you want to start an online business ... that's fine but you can't stop there.

Small businesses that are not well defined are immediately doomed to failure. Why?

There are several reasons, but the most important one has to do with targeting your customers. If your offers and marketing are not targeted, you will not be successful in getting your message across to the right buyers.

Trying to sell green widgets to someone who could care less about green widgets will never work.

I know there has been a lot written about Google's Page Rank "rating" system. Yet most folks I speak with don't really know what it is, how to increase the rank for your web site, and whether or not page rank (we'll call it "PR") really is that important to your web site and business or not.

The name "PageRank" is a trademark of Google, and the PR process has been patented by them. However, the patent is actually assigned to Stanford University and not to Google. Google has exclusive license rights on the patent from Stanford University.

The university received 1.8 million shares of Google in exchange for use of the patent; the shares were sold in 2005 for $336 million according to Wikipedia.

Here is Google's own explanation (or definition) of Page Rank:

I am a firm believer that anything can be sold online.

Granted, some types or products and services are a better fit for Internet selling than others; however, I believe that every business needs to have an online presence online.

If you don't believe what I'm saying, think about this: What product or service couldn't be marketed online? What business couldn't include their name, address, phone number, fax number, web site URL, and product or service description online? What business type couldn't advertise what they do online and benefit from it?

Sure, there are some businesses (like car sellers) that can deliver their product as a download or mail order item. However, product or service delivery isn't a prerequisite for an online business. There are still lots of other aspects of every business that can be conducted online.

I would be surprised if there are any major car dealerships in your region that don't have a web site.

Let's spend a minute and see what kinds of businesses thrive online. If we can identify these, they may be a great starting point from which you might decide upon a business niche to enter solo business for yourself.

Often I am asked something like the following:

"Where do you look for answers if your web site and business are not successful?"

It seems that lots of business owners these days are moving to the Internet as a way to make a living. No doubt they've heard all the hype and raves about how much money there is waiting for those who want to extract it from the Internet.

Business is a complex thing and any one trouble spot could be to blame for an under-performing entity. And if many trouble spots are present, the task of identifying them all and fixing them becomes a major undertaking.

If your business isn't performing ... or if it is performing but not at the level you expect, here are the ten areas of your business that I would first analyze in order to remove potential trouble spots:

In the previous post we began discussing where to look (in your business) to find areas that you might grow in your business. What can you do to become more successful?

"Where do you look for answers if your web site and business are not successful as you would want?"

It seems that lots of business owners these days are moving to the Internet as a way to make a living or even a supplemental income. No doubt they've heard all the hype and raves about how much money there is waiting for those who want to extract it from the Internet.

Business is a complex thing and any one trouble spot could be to blame for an under-performing business entity. And if many trouble spots are present, the task of identifying them all and fixing them becomes a major undertaking.

If your business isn't performing ... or if it is performing but not at the level you expect, here are the ten areas of your business that I would first analyze in order to remove potential trouble spots:

Internet marketing for the solo business owner is an interesting study of very unique principles that you won't find in other fields.

On unique topic is that of "keywords."

If you want to be successful, you need to master this arena because on the Internet today, it is absolutely imperative that you focus and target your marketing effort.

If you don't pay attention to this aspect of your business, you'll lose your shirt in advertising costs and you won't attract the audience that will be hungry for your offers.

The phrase "drilling down" refers to the approach in your marketing that suggests you dig deeper and deeper into your niche in order to come up with extremely targeted and focused products, customers, advertising, partners, and keywords that will be used to position your business in a tightly focused manner.

There is so much information online these days ... if you don't tightly target what you're doing ... you will appeal to no one.

More than once I've been asked about the saturation of deep, focused, tiny niches.

It's a logical concern as business owners evaluate their potential for success, either in a new niche or in expanding into a different corner of their currently occupied market.

The reasoning goes like this: "I realize that I need to specialize - to drill down deeply into my niche so that I can focus very tightly on what I do best."

"But I'm worried that if I focus too narrowly, one or more of three bad things will happen: (1) I'll be so targeted in what I'm doing that there will not be a large enough pool of prospects to draw from to support my business; (2) the other businesses already in my narrow niche already have a strangle hold on most of the potential customers and I'll be playing 'catch up' forever; or (3) if I am able to compete in my extremely narrow focus, what happens when I've exhausted all the products and information there is to give my customers?"

Well, I have an answer for each of these concerns!

There are a lot, and I really mean A LOT, of entrepreneurs that have a fear of offering products for sale online.

Now, you may not have that specific kind of fear, but many others have mentioned over and over again that their fears are holding them back from moving forward in business.

I'd like to examine that topic and see if we can break those fears down and overcome them be (1) identifying the problem, (2) analyzing how and why it happens, (3) proposing solutions that anyone can implement, and (4) moving beyond the barriers that block action.

We will make this a two part series because of the details that we need to discuss!

Lots of new business owners (or would-be owners) have said that they have not been able to start a business because they have been halted in their tracks by one or more crippling, paralyzing roadblocks that they just can't find their way around.

Here are the most often mentioned reasons (fears) for failing to get started:

We are continuing our discussion of the fear of Internet selling. You see, many would-be entrepreneurs have extreme fear of offering products and services online to potential customers.

Some have expressed their frustration with fears so intense and debilitating that their business has stalled and they have not been able to get past this single obstacle.

In our previous discussion (Part 1 of the same title) we listed the top seven fears that seem to be fairly common among new business owners.

Today's discussion is about how to approach those fears and move past them in order to push a new business idea forward.

Here is a very simple but undisputed fact: only a small percentage of the people that have ideas about making money online ever get to the point of actually doing it!

For many, one or more of their fears have paralyzed their ability to implement their business plan and carry it through for income generation.